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전체 평점
4.6
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2019년 11월 20일

i use the app for about 1 month, but it didn't work, it not show the offer table on the product page

shoppetting
모로코
앱 사용 기간 24일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2020년 5월 31일

Inaccurate. USE WITH CAUTION. On my end, discounts worked accurately. When tested on another computer, the system discounted WAY low. When we switched browsers, the discount didn't even appear.

Bio-Pana
미국
앱 사용 기간 22일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2022년 10월 30일

Would not recommend. it creates a draft order for checkout but customers get an error saying 'this invoice is not ready yet' right after they press 'Checkout'. This is an extremely important part of the checkout process and Hulkapps destroys the user experience. Support acts like everything is installed correctly which is incredibly frustrating. I'm moving on.

Quality Glass Engraving
미국
앱 사용 기간 20일
답글 HulkApps.com개 2022년 11월 1일

We really apologize for the inconvenience.

We are already in touch with Shopify regarding the issue reported since it does not cause due to our app. We will keep you posted.

Thank you!

2018년 8월 11일

Terrible customer service.

Also, app is only blanket for all customers. Conditions can only be product based. No tag based conditions or anything.

Forerunner Bookstore Online Store
미국
앱 사용 기간 19일
답글 HulkApps.com개 2019년 3월 13일

We're sorry for your poor experience. We're hoping you could give us another chance so we can rectify some of your issues.

2019년 11월 5일

1 STAR IS ONE STAR TOO MANY. DO NOT GO ANYWHERE NEAR THESE COWBOYS!!!! Unless of course you want to experience the same as I did:

Installed app. Followed instructions. App didn't appear. Mailed support. Support replied saying app was ok now. Checked. Ok it displays. Then I got an email saying they have deleted my Buy Now button from my product page because it was conflicting, and also removed the coupon box from my cart page! All of this was without my permission, they just did it. I told them it wasn't the best solution but I'd try it out, and they replied saying 'yes it's fine.' I had to change the 'Add to Cart' button to 'Buy Now' (which still functioned as an 'Add to Cart' button, so made the site look unprofessional)

A week or two later I decided to use Shopify discounts as it was easier, more reliable and didn't involve losing my 'Buy Now' button, so I emailed these cowboys to restore everything they had done before I deleted the app. I got up this morning to find they had not only RESTORED the app (giving anyone who bought an EXTRA discount!) but they told me AGAIN about the conflicts and basically said 'you're welcome everything is fine!!!' It gets better...

Next I emailed again giving them step-by-step instructions as to what to restore so I could delete the app. They got back quickly saying it was all sorted, so I checked. They had't restored the Buy Now button, they hadn't restored the Coupon box, but they did manage to remove the checkout button from the checkout page!!!! So as things stand now NOBODY CAN BUY ANYTHING FROM MY STORE!!!!!!!!!!!!! But hey they still emailed to tell me I was welcome!!!!!!!!!!

This is still unresolved. I can't make out if it's all one big practical joke or not?!!!!!! DO NOT TOUCH THESE IDIOTS THEY WILL RUIN YOUR STORE!!!!!!!!!!!

UrbanDruid
영국
앱 사용 기간 18일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2019년 11월 26일

Application that leaves much to be desired, I had a problem with it and practically after a week I have not been given a motion. Customer service could honestly improve.

MarcTani
스페인
앱 사용 기간 16일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2019년 4월 13일

I wrote to, it is almost 10 days back but no reply from your side. Are you not customer focused?
Sad to see this.

Buddy Lion
인도
앱 사용 기간 11일
답글 HulkApps.com개 2019년 4월 13일

Hi there,

Last reply we sent was 5 days ago - https://nimb.ws/2yozKc Here's your entire ticket.

We haven't heard from you and would love for you to follow up on our request.
You can follow up via email or via your ticket - https://support.hulkthemes.com/helpdesk/tickets/17731

After, please update your review to be more accurate. We would very much appreciate it.

Also, please note that we have 4 full-time support associates helping 100s of customers daily. We follow up on every message and we try to manage every single customer request for free. So we would appreciate some love here :)

Thank you.

2020년 6월 8일

Worst support team customer service I have ever received. I emailed them multiple times and can reply to me 2 days later with an email saying we did not get a response from you if your issue resolved. And after telling that my issue is not resolved, and they ask me to email them again, i email and again i don't get a reply. Where is my email even going then? Worst decision to have downloaded this app

iffity™
싱가포르
앱 사용 기간 11일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2019년 7월 12일

I gave up. Doesn't work at all! I tried a lot to make it work... They even replied my emails nicely and fast, nevertheless the discounts weren't applied at the checkout as promised, neither on the following amounts of selected products. So them I gave up to test. Hope you guys develop it better further...

Shopping de Criança
브라질
앱 사용 기간 11일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2023년 3월 13일

DO NOT USE THIS APP if you need to translate your website.
We are Not able to use this app because it is not possible to translate it into several different languages.
We are even using Langify and it is not able to translate the app.

Shame since we like the app otherwise.

CompassNature
스웨덴
앱 사용 기간 10일
답글 HulkApps.com개 2023년 3월 15일

Hey there,

We are feeling out of sorts that you have faced difficulty translating apps into multiple languages. We will look into your concern and find work around what best we can do to help with the multi-language translations.

Thank you!