HA Discount Bundles & BOGO
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Love the Hulk Apps team - they are always fantastic at helping out when things aren't working properly. The app can be a bit temperamental sometimes (not sure if that's a shopify problem or an app problem) but the Hulk Apps team are always super quick to help out and fix it if possible. Would recommend.
Thank you so much for your kind words! We’re happy to hear you love working with the Hulk Apps team. We always strive to provide quick and effective support, and it’s great to know we’re making a difference.
We appreciate your recommendation and will keep doing our best to improve the app experience!
Best regards,
Adis was very helpful in the install process and helping us overcome some of the tricky details within our styling of the website.
We would love to have the ability for a coupon to be issued on the cart page rather than the checkout page. For this reason, we potentially will have to build out this module internally but for now, this will work!
REPLY
we would love to see this discount input in checkout extensibility. That would help improve the customer experience.
It's fantastic to hear that Adis was able to assist you effectively during the installation process and with styling your website. Your feedback regarding the coupon issuance on the cart page is duly noted.
While we understand your current workaround, we'll certainly consider your suggestion for future enhancements to improve your experience even further.
If you have any other questions or need further assistance, please don't hesitate to reach out.
It would be great if volumen prices can be published in product grid (collection details) and not only in the product page.
Hey there :-)
Thank you for the suggestion! We'll explore adding volume prices to the product grid for a more user-friendly experience if we find any workaround.
Thank you!
The support team is so bad. They ignore me when they can not fix the issue properly. There is no idea for me to use this app. The man who ignored me was Vatsal.
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After this review, the expert came up. He help me solving the problem.Thank you very much.
We apologize for the negative experience you had with our support team, particularly with Vatsal. We take customer feedback seriously and will investigate this matter further to ensure it doesn't happen again.
And we're glad to hear that the expert was able to assist you and solve the problem. Thank you for giving us the opportunity to make things right. If you have any more questions or need further assistance, please don't hesitate to reach out.
We're here to help!
Support is fast and reliable. I'm giving it a 4 start because of some features I feel should be added to the program. Other than that service is excellent.
We are so grateful for your kind words. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for sharing your feedback. We hope to make our app even better :)
Highly recommended. Easy to operate and set. The only problem is that the content is not rich enough, and there are too few customization places.The display style should be more diverse.
Hi there :-)
Thank you so much for your feedback and we will surely check for the customizations you need so we can help you with it.
Best regards,
While the set up is not very user/beginner friendly, the support team was helpful with the installation process. Once installed, had to make some adjustments to the desired discount offer because it is not very intuitive in the settings (i.e. how to differentiate between USD (price discount) & USD (fixed price) when there is no explanation about the difference between the two or how to set it up). So it meant having to go back and forth with making adjustments and double-checking that the discount offer reflected in the front-end of the store was accurate. Other than that, the app is doing its job.
Hello,
Thank you for a great review. We really appreciate it. And we apologize to hear that you had trouble setting the app offers. The Price discount will offer an amount or percentage Off on each product while the Fixed-price will allow getting each product for a certain amount or percentage.
If still, you have any trouble setting up the offer correctly we would love to assist you on it to get it fixed. Please do write to us.
Thank you!
I like this app but I wish you could manage the discounts directly from the product page on the Shopify backend. I tried the manual installation but that didn't work. I reached out to support and they were able to quickly solve the problem.
Hello :-)
Thank you so much for your review and glad the support helped you with your concern.
We have introduced the feature to edit the offer directly from the product page. Let us help you to share more details on it. Looking forward to serving you with the best possible resources and features we can.
Thank you!
Llevo usando la aplicación por varios años, estoy muy satisfecha, era lo que estaba buscando! El apoyo del servicio al cliente es muy bueno, son muy amables y eficientes.
Hello :-)
We are glad to hear that you are very satisfied with the App and support service. It means a lot to us.
Please do not hesitate to write us back if you need any further assistance.
Best regards,
We used the app for our bundle discounts. Really like how it gives us the option to be variant specific with our discounts. It would be nice if it didn't lag and refresh while the discount is applying by our customers, and if the discount code box didn't disappear randomly. It confuses our customers and we get a lot of support emails because of it. All in all, the app does what it's supposed to do, but it has some issues that make it confusing for our customers. PS: The customer support is really good. They care, they're knowledgeable, and they're fast to respond.
Thank you so much for your review and we apologize for the inconvenience of the App load.
We will check on your concern and update the best we can do here.
Thank you!