Avaliações (1.267)

Classificação geral
4,6
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 9% das avaliações são de 1 estrelas
20 de abril de 2020

We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to handle our business!

Gorilla Easy Connect®
Estados Unidos
Mais de 2 anos usando o app
HulkApps.com deixou uma resposta 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

25 de julho de 2019

This is the worst app and unreliable!!!
Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!

TARA GRINNA SWIMWEAR
Estados Unidos
Aproximadamente 2 anos usando o app
HulkApps.com deixou uma resposta 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

11 de janeiro de 2022

Bad support, bad application, terrible service. Don't waste your money. We tried to use it for several months and the support does not support

Promoplus
México
Aproximadamente 1 ano usando o app
HulkApps.com deixou uma resposta 20 de janeiro de 2022

Hi there!
Thank you for taking the time to write us your valuable feedback.
We value our customers' opinions and we strive to do better and improve our services.
We are genuinely sorry that you have been unhappy with our service.
HulkApps appreciates your feedback as it enables us continually improve the level of help we provide to our customers.
We hope that you will give us another chance.

22 de março de 2020

It worked on the product page, but once added to cart it started messing up prices of other unrelated items. Discounted literally everything else in the cart that it wasn't even linked to, even making some items free!? Unusable.

Persephone's Boutique
Reino Unido
Mais de 1 ano usando o app
HulkApps.com deixou uma resposta 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

6 de agosto de 2019

I would give it zero if i could. It doesn't work. Support is non existent ......................................................

Pup Swagger
Austrália
Mais de 1 ano usando o app
HulkApps.com deixou uma resposta 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

28 de dezembro de 2019

I tried to use this app to apply a discount to my products. It did absolutely nothing as nothing changed when I checked my website.

Violet Pumpkin
Estados Unidos
Aproximadamente 1 ano usando o app
HulkApps.com deixou uma resposta 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

15 de julho de 2019

Most useless app since they made it Pro Paid version! Wont show products anymore. Its a shame, it use to be a good app.

Art Store
Paquistão
Aproximadamente 1 ano usando o app
HulkApps.com deixou uma resposta 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Data de edição: 19 de novembro de 2021

DO NOT USE THIS APP. THE APP SUDDENLY STARTED CALCULATING ALL THE DISCOUNTS WRONG AND WE GOT SOME CUSTOMERS BUYING WITH 90% AND 100$ DISCOUNT. i CONTACTED THE CHAT, THEY WERE ONLINE, THEY READ MY COMMENTS AND THEY DIDN'T REPLY.

8000Kicks
Estados Unidos
7 meses usando o app
HulkApps.com deixou uma resposta 12 de novembro de 2021

Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunctionality. We hope our paths will cross again in the future since we are at your disposal for any queries you may have.

26 de dezembro de 2018

The app is completely misleading. I set up a promotion so my customers will save 10% for 1 item, 20% for 2 items, 30% for 3+ items...as the app suggests they can do. I paid for advertising and posted the offer on all my sales channels and social media. Only to get a heap of complaints that it only works if they purchase multiples of the same item. Who wants more than 1 of the same thing?!
When I contacted support, they took hours to get back to me and fobbed off my issue saying "sorry we don't support this function". I've had to refund customers the difference, take down all my advertising and re-advertise at my own cost, as well as losing customers trust. Their marketing is completely misleading and the support is non existent.

Molly Barker
Austrália
12 meses usando o app
HulkApps.com deixou uma resposta 7 de março de 2019

Hi there,

We are sorry that you misunderstood what our app does. It let's you create volume discounts as described. I hope you'll give it another try.

Thank you.

A

Data de edição: 26 de fevereiro de 2019

This app provides basic quantity discounts and that part works well. However, an item which is not disclosed on their description page is this app does not work with Paypal Express Payment and other payment types from the Cart Page. It only provides proper discounts from the Checkout Page. If you offer Paypal Express Checkout or other Cart Page payments it won't calculate the discount for your customer. I found out the hard way. If they could fix this issue the app would be 4 stars. If they would update the app to allow different Discount Text per Offer versus one Discount Text to be used for all Offers this app would be 5 stars.

Feb 26, 2019 update: Just discovered that the Shopify Discount Code is also disabled if a customer buys any products that use the HulkApp volume discount. HulkApp didn't tell us this limitation up front. They now have a work around (supposedly) but you have to add more of their code where you believe you need it... Part of the beauty of Shopify is being able to build a website without having to know code. This HulkApp drags you into coding. Be aware... Dropped my rating to a 1 star with this new information.

I can tell that Support is trying to help but the solutions are often a bit cryptic for my skillset and involve editing code... Not where I wanted this to go.

bigSUMOfan.com
Estados Unidos
11 meses usando o app
HulkApps.com deixou uma resposta 7 de março de 2019

Hi there,

We understand your frustration. This is a limitation with Shopify and we are trying to prioritize our roadmap to allow for this functionality. As with many apps, our app can only do so much that is available through Shopify. For the tens of thousands of customers that use it, they have been super happy with our app and we will continue to improve and add features.

Thank you.