Desconto por Volume

Desconto por Volume

Avaliações (1.274)

Classificação geral
4,6
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 9% das avaliações são de 1 estrelas
13 de outubro de 2024

Stop working most of the time.

Adheseal
Austrália
Aproximadamente 2 anos usando o app
HulkApps.com deixou uma resposta 16 de outubro de 2024

We're sorry to hear you’re having trouble, and we see we reached out for more information but haven’t heard back yet. We want to help you get this resolved as quickly as possible. Please let us know how we can assist you further!

Thank you!

30 de setembro de 2024

I began using this app, and after setting it up, I found that only the quantity I entered receives a discount. For instance, if I set 1 pc at $1 and 6 pcs at $3, when it reach 7 pcs, it defaults to the single price instead. The development team is aware of the problem, but the resolution is taking a very long. Since this is meant to be a volume discount app, the discounts aren’t applying correctly. I recommend waiting for them to fix this issue or considering a different volume discount app.

Waycap Retail
Estados Unidos
29 dias usando o app
HulkApps.com deixou uma resposta 7 de outubro de 2024

Hi there,

We are really sorry to hear about the issues you’re experiencing with the app. We understand how frustrating it must be, especially with the App feature not working as intended. We’re actively working on a resolution, and we appreciate your patience in the meantime. If you have any other concerns or suggestions, please let us know.

Thank you for your understanding!

Best,

Data de edição: 27 de novembro de 2020

This app used to work great, but I've had to get support "fix" this app not working no less than a dozen times. It went out again today on Black Friday of all days. Completely shot my Black Friday. I did half the sales of last year. Don't use it unless you want a huge constant headache.

Wink Diapers
Estados Unidos
Mais de 5 anos usando o app
HulkApps.com deixou uma resposta 21 de novembro de 2019

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your increase in average customer orders while using Volume Discounts!

6 de julho de 2022

Tried to reach out multiple times for help regarding an issue with no answer from the support team or chat. Glitches often and removes the discounts from certain products on my store resulting in customers calling questioning it.

Heavy Duty Tire
Estados Unidos
Mais de 3 anos usando o app
HulkApps.com deixou uma resposta 12 de julho de 2022

Hi there,

We apologize for the inconvenience caused. Please allow us a chance to assist you with your concerns to the soonest. We have emailed you please connect with us so we can help you to get it checked and resolved.

Thank you!

31 de março de 2021

Stopped working recently. It shows the discount in cart, but doesn't apply after checkout. I have had it installed for over a year now and it has stopped working in the past 1-2 months.

3D Shape Engineering
Estados Unidos
Mais de 3 anos usando o app
HulkApps.com deixou uma resposta 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Data de edição: 29 de julho de 2024

Completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update. Yesterday I discovered that my other app, called Bulk Product Options, was not working correctly and my customers were being undercharged for my products, causing me to lose money.

The response I got when I asked for help, was that the new upgrade was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly.

I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options.

I do not recommend this company or any of their apps.

Get Dirty Pet Gear
Canadá
Quase 3 anos usando o app
HulkApps.com deixou uma resposta 1 de novembro de 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

Have a great day ahead!

20 de abril de 2020

We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to handle our business!

Gorilla Easy Connect®
Estados Unidos
Mais de 2 anos usando o app
HulkApps.com deixou uma resposta 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

25 de julho de 2019

This is the worst app and unreliable!!!
Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!

TARA GRINNA SWIMWEAR
Estados Unidos
Aproximadamente 2 anos usando o app
HulkApps.com deixou uma resposta 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Data de edição: 1 de agosto de 2022

Update: Here's the response (escalated to their growth manager) after the app caused major problems with the theme, apps and entire site. They haven't responded for a week (after ~10 reply attempts, and a new support ticket). *** Hulk Apps Response: "Hi (name), I hope you are doing well. I'm the Growth Manager at HulkApps. I'm here to assist you. FIRST OF ALL, I sincerely apologize for all the inconvenience that you have been facing with our application. Can you please re-install the app in your store again and provide me a chance to help you with our app? I promise that I won't be taking much of your time and will manage all the coding-related implementations for our app in the theme that you will specify and will make sure that everything is working perfectly. Once we are ready with the solution, we can jump on a call so that we can share our screens to make sure we are on the same page and there won't be any back and forth. And as compensation for all the trouble you had with our app, we would like to offer our Volume Boost app free of charge for your store. Please let me if you have any questions or concerns. I'll always be here for your help. Have a nice day ahead!" *** (Again, they haven't responded for a week after I've replied about numerous times. I even created a new support ticket for some type of response.) *** Review: The app suddenly stopped working. The discount was on the cart, then disappeared on checkout. I spent hours dealing with the issue with support. They said it was fixed - I had to revert to an older theme. That still caused the same problem. I had to confirm on many platforms that it still didn't work. They didn't believe me, and asked for collaborator access again. Do not use. It'll mess up the code on your entire site theme, and the support will not help. Even with collaborator access, the issue wasn't fixed after they said it was. Switching to another app. Bad coding. Poor integration. *** • False promises.
• Terrible customer service (and this issue escalated to their growth manager). • Do not use.

How to Operate Your Home
Estados Unidos
Aproximadamente 2 anos usando o app
HulkApps.com deixou uma resposta 28 de julho de 2022

Hi there,

We really apologize for all the inconvenience that you have been facing with our application.

Please install the App back to your store and allow us the chance to resolve your all concerns.

Thank you!

22 de março de 2020

It worked on the product page, but once added to cart it started messing up prices of other unrelated items. Discounted literally everything else in the cart that it wasn't even linked to, even making some items free!? Unusable.

Persephone's Boutique
Reino Unido
Mais de 1 ano usando o app
HulkApps.com deixou uma resposta 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.