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Erg blij met deze app! Mooie toevoeging aan mijn shop. Ook werd ik goed geholpen door Nisha van het support team toen ik er niet helemaal uit kwam.
Thank you for sharing your positive feedback about the app! We are delighted to hear that it is a nice addition to your shop and that you are happy with it. We are also glad to hear that our support team member, Nisha, was able to provide you with helpful assistance when you needed it. We take pride in providing excellent customer service and support, and we are pleased to know that we were able to meet your expectations. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for your support, and we hope you continue to enjoy using the app!
This is exactly the app I need. Just simple, fit my theme and reasonable price. Love their support as well, quick and enthusiastic
I have applied this app to my store for my discounts however when my customers go to check out on apple pay the discount removes itself. The discount however works for all other payment methods.
I have emailed Volume & Tiered Discounts numerous times and had nothing back - really sad as everything else about this app works perfectly and its easy to use
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Our experience with VolumeBoost / HulkApps Inc has been very good. The product will work as we want and even when there has been an issue, the support team responses are fast and the fix implemented quickly.
Hey :-)
We are fortunate to hear about your experience with us is amazing. We are really gratified to know the product meets your requirement. And thank you so much for appreciating the support.
Feel free to write us back if needed any further assistance.
Best!
App is good. Just wish it had more options for the free version, like styles and colors. Still don't know what are the options in the paid version. Very good customer service. They helped me getting the app working just like I wanted.
Thanks so much for the kind words! We really appreciate the review. We can help you with minor styling changes for free if you like:) We have lots more to offer. You might want to take a look at our Knowledge Base to find out more: https://www.hulkapps.com/blogs/volume-tiered-discounts/key-features
Please let us know if we can help with anything else!
I've been using this app for months perfectly, then a few weeks ago there was an update. It adds the discount but when you go to checkout the discount is removed. This has resulted in emails from customers and lost sales. So I've been forced to uninstall and find something else.
Hi there,
We are sorry for the issue you experienced. Some stores were impacted by the update if they made customizations to our script. We are happy to get this resolved for you if you still need us. Thank you.
App molto buona che ti permette di inserire sconti a scalare in base alla quantità che desideri tu. Anche il prezzo, rispetto ad altri è molto conveniente
Its an honor to read your feedback on the app. Thank you so much!
Please feel free to reach us back if needed any assistance!
I use this app to do my Volume Tiered Discount and what i really like about it is its simplicity and its valued for money compared to the many other apps which cost way more than this. Their service is also very good in solving my problems promptly. Unfortunately, I have to use a separate app to manage minimum purchase , if they have this as well, it would be my perfect 5 star app!
Thank you for sharing your feedback. I've flagged this as a feature request to our Product Team. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!
Let us know if we can help with anything else.
I am trying to get some answers before I spend the time setting up the app - this review is actually on the accessibility of getting answers - 3 attempts to get info using messenger, email, phone - getting the advertisements from downloading the app BUT absolutely no communication besides that - at this point I would go knock on their door if I could this looks like a great app
UPDATED REVIEW: communication has been great now - looking forward to finishing up our shop & opening - thank you
The app is really great, because it's simple to use and it does what it has to do. First i had some problems installing the app, but they put the codes correct in the liquids and now it Works perfect. Thanks again