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They help us to do some customized at first, However, it occurs many problem on the product page and cart page. Then they did not provide any help to us and did not reply our email.
Our store is in a mess now !
So disappoint for their service.
Hi there,
We apologize for the issue. We have worked on a non-live theme so not sure what happened here. Please reach out to us and we are happy to help remove any code or get this done right.
Our support is free and we try our best answering 100s of requests daily. We hope you'll give us a chance and turn this into a positive experience.
Thank you.
I haven't used it yet but we will see how it turns out, kind of excited to really increase my average purchase across the board
Thank you for leaving us a review and all the best for your store!
The customer service on this app is fantastic - if you have any issues just reach out to their support team theyll help straight away
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
The service with this app is excellent! The only thing that keeps me from giving the app a 5 is the discount does not show on the product page. Outside of that the app works great!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Volume Discounts App. You can also reach out to our support team - they're always willing to help how they can to display a discount on the Product Page.
Please reach out for further assistance!
Great support! helped me with resolving my issue fast and in an effective manner. Would highly recommend to use this app.
Hey :-)
Thank you for such a wonderful review.
We are glad to help you out.
Best regards,
good app, easy to use . can be improved more. sometimes takes too much time to sync the products , otherwise, it great
Thank you for your feedback. Our app has significantly improved. As of today, we are able to execute a product sync within minutes where it took hours before.
We also appreciate your patience and support as we continue to make this one of the best Product Options available in the Apps Marketplace.
This app is not syncing products for more than a month, i contacted them, they told me to give them staff access, i did but nothing happened and they stopped replying as if i haven't contacted them!
Hi there,
We are sorry to hear about this. We do see that we responded to your ticket but never received an answer.
Can you please follow up at your earliest convenience and we can discuss further?
Once we resolve the issue, we hope you'll update or delete your review to be more accurate.
We answer most tickets within 4 hours and get 100s of requests daily.
Thank you.
This worked so quickly and easily--very intuitive and integrates smoothly with adding to cart and checkout. Much appreciated! Definitely recommend.
Support was somewhat slow but part of this was due to festive season, would be nice if there was a disclaimer stating this. None the less the team did resolve the issue and glad it is now working.
We are usually known for our fast and capable agents. Please accept our sincerest apologies.
However, we are happy you are enjoying the app.
Not a bad app so far it asked me for a review as soon as i submitted my first discount so time will tell, i will revisit this later
Okay its later and i gotta say i like it so far but it took a while for me to work it i finally figured it out by clicking the question mark button on the first menu(bottom right) and applying the changes to my theme. I think that button should say something else to be a bit more clear, but for a free app its very good.
ONLY real problem ive found is that when you change the quantities in the cart the discounts disappear in the cart but then reappear in checkout might scare a few customers away.
No doubt this has become my favorite brand on the app store though!
Thank you for taking the time to write us a review. We're highly motivated!!