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This app is exactly what I needed for my store. I can easily create a tiered discount for my customers!
We hope you enjoy using our app as much as we did while building it. Happy to assist you if you face any issues.
Debo decir que hasta el momento ha sido buena mi experiencia con esta aplicación, cumple su objetivo. Sin embargo como critica constructiva seria mejorar la instalación de la aplicación en la plantilla que se este utilizando en shopify, tuve que ingresar al código de la plantillas con bastante cuidado al final tras realizar las pruebas funciono perfectamente. Pero quiero hacer ese alcance que es un poco difícil y no tan amigable la instalación me ayudo mucho el pequeño manual que tienen.
Saludos
The developers were very skilled and used their expertise to help troubleshoot an issue we were experiencing.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Great support team, very fast replies! I did not keep the app, since it did not fit my purpose, but nevertheless if what the app is doing is what you need, then go for it, customer service works during weekends too, big thanks to Sanjay!
Thanks so much for your kind words, and we hope to see you again soon!
A very good app and the installation support was excellent. Definitely made it easier to have pricing promotions on the website. I could not give 5 stars as I think it is missing something useful; the ability to set the text on a per promotion basis. For example, in one product category, you may want the product table to say Mix & Match, whilst on another Buy 3 etc. The ability to tailor the text per promo would make it 5 stars. That said very happy and would recommend.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! Thanks so much for your kind words about our product and support, and please let us know if you need anything else! We are always standing by to help. :)
Great customer support, helped right away and solved all problems quickly. Good app that covers the needs we have and the pricing is good.
Thank you for your positive feedback. We're glad that our customer support and app met your needs and expectations.
Feel free to write us back if needed any further assistance.
Regards,
I wrote to, it is almost 10 days back but no reply from your side. Are you not customer focused?
Sad to see this.
Hi there,
Last reply we sent was 5 days ago - https://nimb.ws/2yozKc Here's your entire ticket.
We haven't heard from you and would love for you to follow up on our request.
You can follow up via email or via your ticket - https://support.hulkthemes.com/helpdesk/tickets/17731
After, please update your review to be more accurate. We would very much appreciate it.
Also, please note that we have 4 full-time support associates helping 100s of customers daily. We follow up on every message and we try to manage every single customer request for free. So we would appreciate some love here :)
Thank you.
Worst support team customer service I have ever received. I emailed them multiple times and can reply to me 2 days later with an email saying we did not get a response from you if your issue resolved. And after telling that my issue is not resolved, and they ask me to email them again, i email and again i don't get a reply. Where is my email even going then? Worst decision to have downloaded this app
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I gave up. Doesn't work at all! I tried a lot to make it work... They even replied my emails nicely and fast, nevertheless the discounts weren't applied at the checkout as promised, neither on the following amounts of selected products. So them I gave up to test. Hope you guys develop it better further...
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
DO NOT USE THIS APP if you need to translate your website.
We are Not able to use this app because it is not possible to translate it into several different languages.
We are even using Langify and it is not able to translate the app.
Shame since we like the app otherwise.
Hey there,
We are feeling out of sorts that you have faced difficulty translating apps into multiple languages. We will look into your concern and find work around what best we can do to help with the multi-language translations.
Thank you!