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UNFORTENTLY THE APP OK NOT SO GOOD. NOT HAPPY WITH THE INSTRUCTION AND THE HELP CONTACT. SORRY NOT FRINDLY
Hi there Dana,
Sorry about the issue you are facing. We checked the installation and unfortunately you did not complete the installation process correctly. It's ok and that's why we offer Support help.
I did see that Heena our team member followed up within 2 hours from your request and we did not hear back from you.
https://d.pr/Lm7hXC
It would be great if you can update the review appropriately and also give us a chance to help you get this setup properly.
Take care.
The Product Manager Sela has helped me with the app and I am excited to use Volume Discount!
Hey there :-)
That's great to hear! Sela, our Product Manager, is truly dedicated to ensuring our customers have a fantastic experience with our app. The Volume Discount feature can be a powerful tool for optimizing your usage and saving costs. If you have any questions or need further assistance, feel free to reach out.
We're here to help you make the most of our app and its features. Enjoy using Volume Discount!
Initial launch was a little tricky, but support was very responsive and totally on top of it! Got our Black Friday sale up and going the right way!
The app leaves a residual in the theme code which causes the facebook pixel to double count. Even on removing the app from shopify.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
So far this app has been amazing! It's a lot better than the previous app I had and it is well worth the money!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving our app. :)
Please let us know if we can help with anything else!
Very useful and easy to operate for our store
We are delighted to hear that the app has been very useful and easy to operate for your store!
If you have any more insights or suggestions on how it could be even better, please feel free to share. Your feedback is valuable.
Best regards,
SO IT WORKS BUT THE PROBLEM IS THE APP AFFECTED MY FACEBOOK PIXEL SO THE WHOLE TIME I WAS GETTING SALES IT SHOWS THAT THE MINUTE I DOWNLOADED THIS APP THE DATA STOPPED NOW THAT SUCKS SERIOUSLY!!!
Hey there,
Our app shouldn't have impacted the facebook pixel. There could be some conflicting code but we are happy to jump into your store and fix any issues. If you still need our help, please reach out.
Thank you.
A
I am extremely happy with this app. After having a different more-expensive app doing the same process (in a clunkier way), I installed Volume Discount. The support was excellent and the app has exceeded my expectation. I offer a 10% discount when a customer buys 12 or more of my products. The app is clear and encourages the customer to buy the 12 bottles.
Worth every cent. Thank you very much!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
I just completed my first tiered pricing setup and what is offered for free is very usable. Good app
Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.
A must-have in your store. Really easy to use too.
Thank you so much!
Thank you for your support! If you need any help, don't hesitate to reach our experts.