数量折扣
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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The app is hard to configure by yourself, most probably it won't work and they have special hack for every theme.. I am very disappointed by their lack of communication and their bad intent. As from the moment I saw I can't make it work on my custom turbo theme, I opened a request for an installation. THEY REMOVED COMPONENTS FROM MY SITE AND BROKE CART FUNCTIONALITY. They are rude and told me that they have specified in their FAQ that it doesn't work with ajax cart, so they decided to remove it and letting the cart icon non-functional without asking me if i'd like their app at this risk... I wsdon't ever work with Hulk apps and I hope you take this into consideration. DON'T RISK YOUR SALES FOR THIS. Take care of your store and don't give them access.. they'll modify whatever they have to in order for their app to work. This is not even close to being a profeksional!
Hi there,
Thanks for your feedback. However, we respectfully disagree.
Our SLA policy is to answer every ticket within 4 hours. We do a great job and for dealing with 1000s of customers weekly and provide a FREE service. Our numbers this month. :) - https://nimb.ws/Ufr0XE
In regards to the app hacking, that is not true. Most apps do inject code as it's the only way to add snippets and functionality. In many cases, not just with our apps, Sometimes themes aren't compatible out of the box due to customizations. This is entirely true for all of the apps in the marketplace.
We do our best to make the process least intrusive but in some cases it does require custom work and our support team is on standby.
I would appreciate you updating this review to reflect a more accurate assessment of our service and dedication to our customers and the Shopify Apps community.
Thanks,
Alen
This app is brilliant and superior to many of the paid apps ($14.99+/month), believe us, we've tried them! On installation, we had a slight issue with the javascript not working on the checkout page. However the HulkApps team quick resolved this. For a FREE app, I could not recommend HulkApps or the app highly enough!
I asked for a simple code tweak to fix an alignment issue this app was causing on my cart page. Support asked for way too many permissions for my liking. Why does your staff need access to my orders, customers, marketing and reports for a simple code tweak. I've requested much more detailed work from other apps and never had to give access to these sections. Worse yet, my ask for a simple explanation as to why access is needed was met with a very poor response "Our developer needs access as mentioned". Yes, ok. But why? I'm happy to change my review once a proper explanation can be made, until then I will be uninstalling, as per Shopify's advice. My simple advice to other merchants is beware.
Hi there,
We apologize for the confusion and miscommunication. You've been a user of ours since October. Recently, we introduced a major upgrade to our app that would have required an approval on app permissions and that's why one of our team members asked for full permissions. In fact, we've spoken to our team and have made sure we clarify needs or communicate properly with our clients to avoid these issues.
It would be great if you can update the review if you feel this suffices. Otherwise, I'd be happy to discuss this further personally. You can reach me at a at hulkcode dot come and I'm happy to discuss this miscommunication further.
Thank you.
I have added this app and it's so intuitive and easy to set up in my store! I have tried a bunch before and this app really works for me and also it's free! thank you guys!
Hi there! Thanks so much for taking the time to leave us a review.
We look forward to seeing your increase in average orders placed by customers while using Volume Discounts!
The Hulk Team is always helpful and very quick! The app itself works wonders and really gave a boost to our sales. I really appreciate it. Great work, guys!
Thank you so much for your appreciation! We're so glad that your experience with our products and support has been delightful.
I would like to invite you to take a look at our website for a complete catalog of Shopify Services we offer and we hope you will always look out for us if you ever need any assistance.
We’re offering a limited-time promotion and I don’t want you to miss out!
This app does exactly what it says. As usual with Hulk Apps, they are solid and easy to set up. They also have awesome customer service. I have spoken directly on Skype with their team a number of times and always had my issues resolved in a timely and professional manner. I have also spent time with them fleshing out ideas for custom projects and found them to be incredibly helpful.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
I was very impressed with customer service, since it is a free app. I would definitely recommend anyone to try this app. It does the job very well,the support is awesome, and the most important it is FREE :D
Thank you for the kind words. Your immense support keeps us motivated to keep our apps free for merchants.
I have to say I'm very disappointed in this app and it's proven useless to me. I wanted customers to be able to purchase 3 items in a collection and get a discount. I know now that it has to be 3 of the same item unless I upgrade to a perpetual monthly payment. Not good for a small business.
Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.
Good app, even better support
At first, it took some getting used to the app. Where is what? And does it actually work? Because I have to get it working, I approached Hulk support and I don't regret it for a second. Everything works now and I understand the settings and possibilities.
You can easily make stack discounts and apply them to 1 product or to a collection or to all your products. Then you have quite a few possibilities to inform the customer about the discount. This strongly contributes to sales results.
Tip: don't look for another app too quickly if it doesn't seem to work. Contact Hulk Support instead. You get a very good and effective discount app in return. In short; highly recommended!
Hi there. I just wanted to apologize that you found it difficult to understand how the app functions initially.
We always offer free installations when it comes to Volume & Tiered Discounts, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.
We completely understand that some of you might not be used to working with codes and we are willing to do everything from our end if you just give us a chance.
Thank you for clarifying the same with other merchants who might panic and uninstall the app without contacting our team!
Best of luck with your business! We look forward to seeing your continued success.
wir haben die App geholt und sind sehr zufrieden mit dem Support. Unsere Anfrage wurde innerhalb von 1 Stunde bearbeitet und das Problem wurde gelöst.
Wir danken Ihnen für die freundlichen Worte!
Wir hoffen in Zukunft die 5 Sterne verdient zu haben.