Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order value through various discount options, including automatic discounts and multibuy offers. It's praised for its user-friendly interface, easy setup, and detailed tracking of offer performance. The app integrates well with Shopify, allowing for multiple discount offers and free shipping. Merchants appreciate its impact on customer satisfaction and the responsive support team. It's been successfully used for over 3 years and supports stacking of extra discounts at the cart.

Edited November 12, 2018

App worked well with one minor issue on the checkout page where it crossed off all amounts regardless of whether the product was receiving a discount or not. Contacted their customer service. Someone named "Heena" responded telling me I needed to give permission and grant full account access to my entire Shopify store. I did this and followed up with her on 3 occasions by email over a week with no response. Very poor service. Would not recommend. If you have even the smallest issue doesn't seem like they have the time or desire to be bothered with you.

Behemotor, LLC.
United States
9 days using the app
HulkApps.com replied March 7, 2019

Hi there,

Heena wanted to help and fix the issue for you. It looks like that during the installation process there was a step missed or we needed to add some additional coding to make it work for your store specifically.

Hope that makes sense. Thank you.

September 15, 2018

I installed the app, followed all the installation instructions and prices got all messed up on the cart page. Customer support was useless and slow, I had to uninstall the app.

Safegear Design
Canada
8 days using the app
HulkApps.com replied March 7, 2019

Hi there,

Sorry that you are facing the issue. It looks like there was a step missed during the installation process or your theme requires additional tweaks. We are happy to help and try to resolve all tickets within 48 hours. Ping us if you need more help.

Thank you,

July 26, 2019

Garbage. Half the features don't work. Support is non-existent. Anybody giving high reviews on customer service got scammed into paying $49 for a "premium" install. In other words you have to pay for customer service.

If they did a better job they could crush it, there is a gap for this as a freemium option in the app store. Off to use Discounted Pricing by Booster Apps like everyone else serious about making money.

Deleted.

Odor Nuke
United States
8 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

December 3, 2019

Does not work. Asked for help from support. Support didn't help. Do not recommend. Support asked for permission to access my store to attempt to fix and ended up turning off my coupon I had set up in my discounts section and had advertised during Black Friday Cyber Monday. Cost me a lot of money on ad spend just to get a lot of abandoned carts because people were not getting the discount that was promised in my Facebook ads.

H&H Company
United States
7 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

December 15, 2019

I had this app for less than a week. The servers have been down 3 times that I know of where the discounts were not showing. The last time it went down, It had disabled the checkout button so my customers could not order anything for hours resulting in loss income and sending them to my competitors. I do not recommend this app at all. I am so happy I did not send an email promoting the discounts this app does. That would have been a lot more angry customers that couldn't get the right pricing. I have enough of them right now that could not check out. If you install this app make sure you have a backup of your theme. You will need it when this app goes down.

CraftCutterSupply.com
United States
6 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

April 13, 2020

Complete garbage. Do not pay for this app. Product is $20 each. Set it up to be $17 if they bought 2 or more. I go to my orders and see that it's letting people buy them for $9 each instead of $17 each. Had to fulfill the orders and lost a ton of money.

TeslaPro
United States
6 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

November 22, 2020

This app did not meet my needs. I needed the app for one product but then needed to upgrade to a paid plan for the one small feature I needed. AND after I had removed it I found out by email that I had to go into my theme coding and manually remove code. This is above my skills and very risky with my store right before Christmas. I wish I would have know this before I installed it.

Main Street Marketplace-Downtown Waupaca
United States
5 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

April 23, 2020

bad support. support team didn't fix my problem. this app make my currency converter can't work on cart.

Imshopay
Taiwan
5 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

November 28, 2019

I couldn’t get it to work. The free plan is very basic. The chart on your product page looks awful but luckily you can choose to not have it show. To me, setting up the discounts is a bit confusing and shouldn’t be. This is all a mute point tho because i never could get it to work. All the other stuff would have been ok had it worked. On the mobile app, you cannot see the installation button so I had sent two help
requests without realizing it before I found it. I assumed the reason it wasn’t working was I had not installed it yet. So after installation, it still doesn’t apply discounts, even at check out. So I was glad I had put in the work request. I wanted to have this set up for Black Friday but it’s thanksgiving now and I deleted the app last night to try to search for a new one. I don’t recommend. The free version at least. You shouldn’t offer a free version tho unless you make it functional. Limited, I understand but it should be functional.

Chic Picks
United States
5 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

March 3, 2019

I dont know why but sometimes all of products information was totally removed and i have to resync them which costed alot of times!

CHUBBY POTATOES
Vietnam
4 days using the app
HulkApps.com replied March 7, 2019

Hi there,

Not sure what might have happened but once our app syncs, nothing gets removed unless there is another sync initiated by the user. Can you please let us know if you still require support and we are happy to jump in and help resolve any issues. Thank you.