The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Great... when it works, but with maintenance downtime scheduled to fit US customers (it seems) and technical issues now and then (resulting in hours of app downtime), a business that uses the multi-buy discounts a lot can really suffer at times. For example, today we have had no sales since the app is down - and I had to bring it to the Hulkapps attention. At first I was told the app was working... but after I shared screen dumps from the UK... they realised they are 'receiving some technical error in UK'... but the UK is the only market we serve so kind of matters... Frustrating! It does not happen often, but with the good sides of the app, and the team, you have to factor in a few hours of lost sales (and customer feedback to follow!) now and then... and don't expect to be notified by Hulkapps - you will have to discover the issue yourself / or your customers and then hope the chat is open for somewhat swift resolution. Not idea.
Holy cow! How bad can be a translation? Where do I change to english instead of this crappy portuguese ?!
Fast response from team but unfortunately the app has so much conflict with my other apps making my original discount code not able to use..
Either the page or the function can meet my needs, but it does not work at all! ! ! And I sent two emails to support team, but neither received any reply. I want to solve the problem and use it, but I'm disappointed
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Volume Discounts, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.
Our expert has reached out to you and we hope to hear from you soon!
Soap A Go-Go
I have to say I'm very disappointed in this app and it's proven useless to me. I wanted customers to be able to purchase 3 items in a collection and get a discount. I know now that it has to be 3 of the same item unless I upgrade to a perpetual monthly payment. Not good for a small business.
Your Goods Central
When the app works it works. The problem is that it anytime there is a update it seems to stops working, which would be fine but the support isn't the easiest to deal with. They don't check that the fix is working and so it takes days to get their app to work! ex: right now the app stopped working. The product I'm trying to set a volume discount for is synced, but the discounts aren't showing on the product page. I sent a request for help, sending them a link to the product page for the item I'm trying to get working and telling them that they already have access to my store. The next day I get a email saying all products are successfully synced. But still, none of the discounts set up are showing on any of the product pages and its evident that the tech didn't even check to see that it still wasn't working, even though I added a link to the product page in the support request.
The delay in the installation was due to being the app being free and having limited resources for a free app - fair enough. However, when installation occurred, they requested I remove the dynamic checkout button from product pages and they disabled the ajax cart (not on the live site) as the app doesn't work with those features. So many stores use an ajax cart - I think you should update your description to avoid wasting anyone's time. I have found a paid app with better support.
We apologize for the delay. You requested a FREE Support Installation and sometimes there is a queue and we try our best to get FREE Support Installation requests resolved as soon as possible. However, they are free and we only have limited resources like all other apps to provide free support.
We kindly request that you update your review. We'd love to get another chance as our app would be great for your business if it's not too late.
This app doesn't support dynamic checkout which is a huge problem in my opinion. People pay the full amount without the discount if they do dynamic checkout. I think they need to fix this.
Does not seem to work if you buy different items. For example If you buy 1 Nike Pegassus you get 20% off, add a Adidas Superstar you now get 30% off the total order, add a Puma Clyde and you now get 40% off total order. That is what we are looking for, true progressive discounts.
Please contact our support and we'll help you set this up correctly.
Pen Boutique Ltd
I have used this app to apply volume discount on sets of filter but product count vary every now and then showing non-reliable or inaccurate filtered products.
Like I have tried using the same filter selecting any two conditions at every trigger of apply button
Product Type: Refills
Product Type: Refills - Ink Cartridges
Initially, the app showed 884 matching items and then 128, 242, 264,etc.
Note: None of the product is added/deleted from Shopify while executing such operation so that it results abruptly.
Another note for the app developer is that they should revise its fetching codec or please fix such kind of issues that creates a non-reliable output every now and then. Neither it shows dynamic nature of fetching nor static one but an irregular output which means an exception of the code that bridges in retrieving the output within a timeframe, etc.
If the output is fetched correctly then only we can rely on this app to ease work in just few minutes to handle bulk product. But, the factor is RELIABLE OUTPUT which is MISSING!!!!