Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
18 de marzo de 2024

Title: Exceptional Tech Support Experience with Sudhan R. for Implementing Volume Discounts on Shopify

I recently had the pleasure of working with Sudhan R. from the tech support team, and I must say that the experience was nothing short of outstanding. Sudhan not only helped me set up volume discounts using Shopify's new native discounts feature but also took the time to educate me on creating tiered pricing and quantity breaks seamlessly on the product page.

One of the most impressive aspects of Sudhan's assistance was that the implementation of volume discounts did not conflict with or disrupt the usual Shopify checkout flow. This ensured a smooth and hassle-free shopping experience for our customers, which is crucial for maintaining customer satisfaction and loyalty.

Moreover, Sudhan guided me through the process of creating up to 5 automatic discount tiers, allowing us to offer flexible pricing options based on the quantity purchased. This feature has been invaluable in driving sales and encouraging customers to buy more products to unlock greater discounts.

Thanks to Sudhan's expertise and guidance, our online store now showcases transparent and enticing volume discounts, making it easier for customers to understand the cost savings associated with bulk purchases. The implementation of tiered pricing has not only improved our sales numbers but has also enhanced the overall shopping experience for our customers.

In conclusion, Sudhan R.'s exceptional tech support and in-depth knowledge of Shopify's features have been instrumental in helping us optimize our pricing strategy and enhance customer satisfaction. I highly recommend reaching out to Volume Discounts for any Shopify-related queries or assistance, as Sudhan, R. expertise and professionalism are truly commendable. A big thank you to Sudhan and the tech support team for their outstanding service!

GREAT EVENT RENTALS
Estados Unidos
11 días usando la aplicación
Logbase respondió 19 de marzo de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

3 de abril de 2024

Helped me set up custom coding the widget. Very fast and very polite support staff.

I do highly recommend this app and it integrates very well with Shopify. I tried many other apps and they did not integrate as well.

Undervalue Appliances.ca
Canadá
8 días usando la aplicación
Logbase respondió 5 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

23 de enero de 2024

This app fits the need for certain types of sales we want to offer. Febin has been right there to answer all my questions and Sudhan was super helpful helping me set up my first discount. There were so many customizing options to make the design fit the look of my store.

Jacquelynne Steves
Estados Unidos
21 días usando la aplicación
Logbase respondió 24 de enero de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

12 de abril de 2024

Jananee helped me get the most out of my app which we are using on our site. I LOVE the option for tiered discounts. It gives out customers options and helps us increase sales!

KathleenJasper
Estados Unidos
3 días usando la aplicación
Logbase respondió 16 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Fecha de modificación: 29 de febrero de 2024

Veena was a HUGE help in walking me through the steps to add new products to an existing collection and making sure that the existing volume discount would apply to each of the products and appear on their respective pages. Very happy!

Pho King Nuts
Estados Unidos
13 días usando la aplicación
Logbase respondió 21 de febrero de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

8 de febrero de 2024

Tech support is great ! And app easy to use , one problem with the pricing though , we can't put for example 1 pcs - 69.99 and 2 pcs- 99.99 .Because they gave the discount by individual pcs not as a whole. ( 3 digits after 0 also not accepted)

OdelloShop
Rumanía
6 meses usando la aplicación
Logbase respondió 9 de febrero de 2024

We greatly appreciate you for taking the time to leave us your valuable feedback. Committed to meeting customer needs through constant app development, we're in the process of reviewing your requirements with our development team. We will keep you posted with updates regarding this via email.

17 de abril de 2024

Best customer service and an easy to navigate app that does exactly what is hoped for. This app is simple and intuitive; the free plan is sufficient for offering volume discounts and tiered pricing. The support is fast, friendly and efficient. I had a problem with my store that had nothing to do with this app and the support team were on hand immediately to help resolve my situation. Up and running in minutes!

LightForce Laser Engraving
Estados Unidos
3 días usando la aplicación
Logbase respondió 19 de abril de 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

2 de marzo de 2024

Excellent customer service.

App is great when your store is having not that many products.

For me, with over a 1000 last items on stock I needed another bundle app to make handpicked deals for my customers to order as much as they like (childrens clothes) as Selleasy and Dealeasy sadly are restricted in the number of deals with a discount in the check-out. So for me I sadly had to switch. But if you have not that many products, I highly recommend this app as it also look really good on your website!

I will thank the lovely team from the bottom of my heart for all the help they provided.

GOEDvanToen - Eerlijke & biologische kinderkleding en babykleding
Países Bajos
3 días usando la aplicación
Logbase respondió 4 de marzo de 2024

Thank you for your generous feedback! At present, in our Dealeasy app, it is possible to create 205 discount codes and at Shopify checkout, a maximum of 5 third-party discount codes can be used, a limitation imposed by Shopify. We will definitely pass on this to our development team to search for any possible workarounds in future updates. It's always our pleasure to serve you.

7 de febrero de 2024

Great support help. Had problems with setup, contacted them and they fixed it all right away, so there was no waiting time.
Even late at night when I needed help, they were ready. Fantastic team.

Have tried many different supports, this is definitely the best I have experienced.

Plakata
Dinamarca
6 días usando la aplicación
Logbase respondió 8 de febrero de 2024

Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our service.

19 de enero de 2024

Jananee helped me with the implementation and customisation of the volume discount app. She has some super coding skills! She was able to customise the app to look just how I'd like it even though I'm not using a native shopify 2.0 theme. Well done.

MemoHub
Australia
2 meses usando la aplicación
Logbase respondió 8 de febrero de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.