Reseñas (152)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
12 de febrero de 2024

Customer service is a major part of any business. When it is lacking it detracts from the value of a product, no matter how amazing that product might be. Even "okay" products are more valuable to me when paired with stellar customer service.

Selleasy & Dealeasy customer service (Logbase) have not only a fantastic product that is helping my shop in ways I have been searching (increase AOV and upselling) but they also have lightening fast response time and quick answers and fixes to issues. Their chat and email I reached out in was responded to within minutes, and when I wasn't comfortable allowing access to my store, they didn't push they just walked me through the steps to fix the issues myself, with photos and descriptions to navigate in case I lacked technical skill.

Highly recommend using their apps for your shop if you would like not only amazing apps for boosting sales (upsells/cross sells etc) but know the need for quick, respectful, and helpful customer service and tech support.

New Covenant Creations
Estados Unidos
Alrededor de 5 horas usando la aplicación
Logbase respondió 13 de febrero de 2024

Your 5-star rating reinforces our commitment to delivering excellence. We value your trust and will continue to work hard to exceed your expectations. Please know that your satisfaction is paramount to us, and we're here to support you every step of the way. Feel free to reach out at any time with further feedback or requests for assistance.

25 de mayo de 2024

Lightning fast response to my support request and it's done in a second! App is really easy to use and it works flawlessly.

MYIONPA.COM
Estados Unidos
Alrededor de 1 hora usando la aplicación
Logbase respondió 10 de junio de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

27 de febrero de 2024

Great app for upselling and volume discounts! I recommend adding this app to your store! Sudhan was a great help to us in getting the app to function as we like and to match the styling of our store! Thanks, Sudhan!

Becerra's Tex-Mex Tamales
Estados Unidos
Alrededor de 21 horas usando la aplicación
Logbase respondió 5 de marzo de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 de febrero de 2024

Rahul, was excellent with the onboarding and support process. I highly recommend his service, and this company. Thank you!

Living Supplements
Sudáfrica
Alrededor de 1 mes usando la aplicación
Logbase respondió 8 de febrero de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

6 de abril de 2024

super buen servicio!!

GrimVapesMX
México
3 meses usando la aplicación
Logbase respondió 16 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

29 de mayo de 2024

best assistance service ever. I work with shopify since 3 years. Very very good!

Nakluea
Italia
25 minutos usando la aplicación
Logbase respondió 30 de mayo de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

8 de febrero de 2024

Veena helped me create discounts and widget for my store. Super helpful and will continue to use this app for future discounts.

Apothic Lash Bar
Estados Unidos
4 días usando la aplicación
Logbase respondió 9 de febrero de 2024

Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our service.

4 de marzo de 2024

Really good customer support! Just struggling a little with layout and width optimisations but customer support have been extremely helpful

So Sauna™
Suecia
Alrededor de 6 horas usando la aplicación
Logbase respondió 5 de marzo de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

9 de febrero de 2024

Help desk is prompt. Installing and setting up the app was a DREAM compared to competitor I gave up on. Integrated easily with my theme, and you are able to choose colours and text size etc. Choose this one!

PlantsInTheCity
Canadá
Alrededor de 14 horas usando la aplicación
Logbase respondió 12 de febrero de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

15 de enero de 2024

Excellent app. Tried several other Volume Discount apps but nothing compare's to Dealeasy's. Amazing support, app integration is seamless and the styling options are easy to implement.

Canadian Hotel Supplies
Canadá
Alrededor de 1 mes usando la aplicación
Logbase respondió 17 de enero de 2024

Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our service.