Webkul Wallet Management

very helpful support staff, enjoyed it, the wallet service is very useful, happy to use this tool with shopify

We tried contacting the customer support to offer trial period as our previous trial was used back in 2019. We were told that it will not be extended. So we purchased it directly.

The support is top-notch no doubt & very quick on assisting but the application lacks a lot of features when it comes to cashback.

1. There is no option to select all the products at once for cashback offer. so, If you select 30 products in an instance, you will have to do it one by one since half of them won't display, the maximum it displays is around 30 products. And every product generates an individual cashback offer. Also, if you wish to delete the cashback offers, you'll have to delete the offers one by one i.e individually for each product you selected.

2. There is no option to select the cashback offer for a specific collection. There are only 2 methods 1. Cart Cashback (Cannot use Drawer Cart). 2. Product-based, where you need to select each product individually. How do you expect someone to select all the products one by one if we have 300 Products in total when you show only 20-30 Products at once while selecting?

3. No customization for the icon/layout that shows on the collection or product page.

This application is of no use and the money seems to be wasted. Not recommending to a store having more than 30 Products. We have 200+ Products and messed up selecting individual products.

Seems it is not secure. Everybody can use this wallet who has Apps permission. We may give apps permission to many in the staff to use some other apps but they should not able to use the wallet app right? Remaining features installation everything is well and good. If you give login to this app it will be very very useful.

HI,

The team has been super responsive and helpful in making sure it works for our application. Kirti Yadav has been our point person and it has been wonderful to work with him. Hoping we can resolve all issues and sign up with you guys for our application.
Thank you
s

There is no option for 0 star hence giving 1 star. Fraudulent app. We made a huge mistake installing this app. It was for a month and trust me we had to call them every day for new problems. Just a wastage of time and money. Even they allow partial payments without your consent which led us to a loss of thousands of rupees. I had to engage a person just to deal with their support team for a month as they solve 1 out of many problems and few more problems get arose next day. NEVER EVER TRY THIS APP AS WELL AS THEIR OTHER APP CALLED MOBIKUL which charges as per their mind.

A superb application for Cashback, After looking for a cashback program app I think I found the perfect one. Cash Back Rewards & wallet is amazing. I can apply special offers on any collection and product or run multiple specials at the same time! This is a powerful tool and customer support is very helpful. Thank you, Priyanka for being able to make sure all of our needs were met! 10/10 customer support.

Useless customer support, app not compatible in Indian Currency

Sends notification before refund is generated etc

Worst app even not desired for single star. It keep counting last added value even thought customer used it. Also refund amount not calculated properly. And very poor customer support they have.

Great app - does what it promises to do. Support very helpful in setting up. Would happily use other products that they offer!

Hi, I was installed this app on my shopify store but it seems not compatible with my websites mobile version and there also no goof themes available which can make it looks good. is there any solution for this?