Note globale
4,8
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
19 décembre 2019

Best support ever!! and best app that add great value to the store. Webkul are the people needed to get the job done

STC Shopping
Arabie saoudite
4 mois d’utilisation de l’application
6 avril 2023

nice apps! very good and very helpful customer support! i like this app and help my business growing faster!

HASNURI
Malaisie
3 mois d’utilisation de l’application
26 juin 2023

Erg behulpzame en goede service! Bedankt voor de video meeting voor het installeren van de app :)!!!

LS-WEAR
Pays-Bas
3 mois d’utilisation de l’application
Modifié le 21 novembre 2020

Seems it is not secure. Everybody can use this wallet who has Apps permission. We may give apps permission to many in the staff to use some other apps but they should not able to use the wallet app right? Remaining features installation everything is well and good. If you give login to this app it will be very very useful.

Weavesmart
Inde
3 mois d’utilisation de l’application
4 novembre 2022

The webkul wallet has been very useful for my customers. Webkul is one of the few companies that offers amazing email support.

Bloom Drop Ship
États-Unis
2 mois d’utilisation de l’application
Modifié le 27 juillet 2020

We tried contacting the customer support to offer trial period as our previous trial was used back in 2019. We were told that it will not be extended. So we purchased it directly.

The support is top-notch no doubt & very quick on assisting but the application lacks a lot of features when it comes to cashback.

1. There is no option to select all the products at once for cashback offer. so, If you select 30 products in an instance, you will have to do it one by one since half of them won't display, the maximum it displays is around 30 products. And every product generates an individual cashback offer. Also, if you wish to delete the cashback offers, you'll have to delete the offers one by one i.e individually for each product you selected.

2. There is no option to select the cashback offer for a specific collection. There are only 2 methods 1. Cart Cashback (Cannot use Drawer Cart). 2. Product-based, where you need to select each product individually. How do you expect someone to select all the products one by one if we have 300 Products in total when you show only 20-30 Products at once while selecting?

3. No customization for the icon/layout that shows on the collection or product page.

This application is of no use and the money seems to be wasted. Not recommending to a store having more than 30 Products. We have 200+ Products and messed up selecting individual products.

AestheticNation
Inde
Environ 2 mois d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 31 août 2020

Hi, Thank you for the review.

Currently you can select multiple products one by one at a time and soon we will be providing the option to add the products for cashback via CSV

And very soon we will be making Category wise cashback too.

In case of any more questions, write to us at support@webkul.com

19 avril 2018

Great App with Cashback function. Wallet Management fits our needs perfectly.
What stands out is the Support from Webkul. Any question gets answered and personal customization requests also got solved very fast. We using different Webkul services for a while now and Webkul is one off the best App providers on Shopify App store we know so far.

Yindee
Thaïlande
Environ 2 mois d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 13 juin 2019

Hi, Thank you for the review. I appreciate your comments.

22 octobre 2020

There is no option for 0 star hence giving 1 star. Fraudulent app. We made a huge mistake installing this app. It was for a month and trust me we had to call them every day for new problems. Just a wastage of time and money. Even they allow partial payments without your consent which led us to a loss of thousands of rupees. I had to engage a person just to deal with their support team for a month as they solve 1 out of many problems and few more problems get arose next day. NEVER EVER TRY THIS APP AS WELL AS THEIR OTHER APP CALLED MOBIKUL which charges as per their mind.

The Vyapar
Inde
Environ un mois d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 23 octobre 2020

Hi, Thanks for the review.
Here we would like to clarify on the points :
- There is no payment process that is allowed without the consent of the merchant.
- The team has setup multiple meetings with your team to help you, and the meetings are initiated by us, just to make sure you have all your queries resolved.
Regards,
Team Webkul

21 novembre 2019

The support team is very Helpfull and gives you the best.
and the App is Perfect to me. thanks.
Keep going.

Alaa

Albayanwater
Émirats arabes unis
26 jours d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 19 décembre 2019

Hi, Thank you for the review.
Glad that the app suits your business perfectly.
Get in touch in case you need any help.
Happy Selling :)

19 avril 2022

Had a bit of trouble getting the code installed by myself. Reached out to support and they got it sorted within minutes.
No time wasted, code installed and app working beautifully on the website :)

Sassy Fabric Queen
Nouvelle-Zélande
12 jours d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 20 avril 2022

Hey ! Thank You for the amazing words. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul