Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 82% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 11% recensies zijn 1 sterren
6 april 2023

nice apps! very good and very helpful customer support! i like this app and help my business growing faster!

HASNURI
Maleisië
3 maanden gebruiken de app
26 juni 2023

Erg behulpzame en goede service! Bedankt voor de video meeting voor het installeren van de app :)!!!

LS-WEAR
Nederland
3 maanden gebruiken de app
Bewerkt 21 november 2020

Seems it is not secure. Everybody can use this wallet who has Apps permission. We may give apps permission to many in the staff to use some other apps but they should not able to use the wallet app right? Remaining features installation everything is well and good. If you give login to this app it will be very very useful.

Weavesmart
India
3 maanden gebruiken de app
4 november 2022

The webkul wallet has been very useful for my customers. Webkul is one of the few companies that offers amazing email support.

Bloom Drop Ship
Verenigde Staten
2 maanden gebruiken de app
Bewerkt 27 juli 2020

We tried contacting the customer support to offer trial period as our previous trial was used back in 2019. We were told that it will not be extended. So we purchased it directly.

The support is top-notch no doubt & very quick on assisting but the application lacks a lot of features when it comes to cashback.

1. There is no option to select all the products at once for cashback offer. so, If you select 30 products in an instance, you will have to do it one by one since half of them won't display, the maximum it displays is around 30 products. And every product generates an individual cashback offer. Also, if you wish to delete the cashback offers, you'll have to delete the offers one by one i.e individually for each product you selected.

2. There is no option to select the cashback offer for a specific collection. There are only 2 methods 1. Cart Cashback (Cannot use Drawer Cart). 2. Product-based, where you need to select each product individually. How do you expect someone to select all the products one by one if we have 300 Products in total when you show only 20-30 Products at once while selecting?

3. No customization for the icon/layout that shows on the collection or product page.

This application is of no use and the money seems to be wasted. Not recommending to a store having more than 30 Products. We have 200+ Products and messed up selecting individual products.

AestheticNation
India
Ongeveer 2 maanden gebruiken de app
Webkul Software Pvt Ltd heeft geantwoord 31 augustus 2020

Hi, Thank you for the review.

Currently you can select multiple products one by one at a time and soon we will be providing the option to add the products for cashback via CSV

And very soon we will be making Category wise cashback too.

In case of any more questions, write to us at support@webkul.com

19 april 2018

Great App with Cashback function. Wallet Management fits our needs perfectly.
What stands out is the Support from Webkul. Any question gets answered and personal customization requests also got solved very fast. We using different Webkul services for a while now and Webkul is one off the best App providers on Shopify App store we know so far.

Yindee
Thailand
Ongeveer 2 maanden gebruiken de app
Webkul Software Pvt Ltd heeft geantwoord 13 juni 2019

Hi, Thank you for the review. I appreciate your comments.

22 oktober 2020

There is no option for 0 star hence giving 1 star. Fraudulent app. We made a huge mistake installing this app. It was for a month and trust me we had to call them every day for new problems. Just a wastage of time and money. Even they allow partial payments without your consent which led us to a loss of thousands of rupees. I had to engage a person just to deal with their support team for a month as they solve 1 out of many problems and few more problems get arose next day. NEVER EVER TRY THIS APP AS WELL AS THEIR OTHER APP CALLED MOBIKUL which charges as per their mind.

The Vyapar
India
Ongeveer een maand gebruiken de app
Webkul Software Pvt Ltd heeft geantwoord 23 oktober 2020

Hi, Thanks for the review.
Here we would like to clarify on the points :
- There is no payment process that is allowed without the consent of the merchant.
- The team has setup multiple meetings with your team to help you, and the meetings are initiated by us, just to make sure you have all your queries resolved.
Regards,
Team Webkul

21 november 2019

The support team is very Helpfull and gives you the best.
and the App is Perfect to me. thanks.
Keep going.

Alaa

Albayanwater
Verenigde Arabische Emiraten
26 dagen gebruiken de app
Webkul Software Pvt Ltd heeft geantwoord 19 december 2019

Hi, Thank you for the review.
Glad that the app suits your business perfectly.
Get in touch in case you need any help.
Happy Selling :)

18 april 2022

I used this app to enable wallet on our store, Support team is amazing, They have made all the necessary adjustments.

Loyabi
Libanon
20 dagen gebruiken de app
Webkul Software Pvt Ltd heeft geantwoord 20 april 2022

Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

19 april 2022

Had a bit of trouble getting the code installed by myself. Reached out to support and they got it sorted within minutes.
No time wasted, code installed and app working beautifully on the website :)

Sassy Fabric Queen
Nieuw-Zeeland
12 dagen gebruiken de app
Webkul Software Pvt Ltd heeft geantwoord 20 april 2022

Hey ! Thank You for the amazing words. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul