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CedCommerce has been a great help in streamlining my Shopify-to-Walmart integration. Their platform is easy to use, and their support team is outstanding. A special thanks to Gaurav for his patience and expertise in assisting me with product uploads—he made the process smooth and hassle-free. Highly recommend CedCommerce for anyone looking to expand their eCommerce reach!
This app is AWFUL. No customer service present to assist with urgent matters. Just redundant answers and incompetent support specialists. I used them since 2020 and nothing has changed. Divy and hos previous team were perfect, but now the software has gone to crap. Highly DO NOT recommend if you have a full operation doing 1M+ in sales per year. Lots of bugs and shortcomings.
Very helpful with all my inquiries! Highly recommend!
We enjoy working with CED. When we first learned of Shopify's Walmart access we were excited, but soon found out the integration needed to be improved. We found CED through Shopify support and they have been great. Helped us with all aspects of our CED/Walmart integration. Hrithik from CED helped all through our initial integration, and was awesome.
Dear Customer,
Thank you so much for your review. We appreciate it!
We are thrilled that you liked the experience with the Walmart app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
Not accurate, we've used them since 2023. Many compliments to them here with a over the top in depth and fluid app integration. However the support on recent upgrades and downgrades have been dogmatic and arduous. They have missed the swing with customer support and did not complete a catalog revamp correctly, at all. As a matter of fact, the entire catalog was destroyed. We had to start all over again so don't let these guys touch your products. Use another app is my suggestion. -Cheers
Hi Peter,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our CedCommerce team's support to be on par with, or even better than, Amazon's. Our goal is to provide seamless and comprehensive app integration, so it's wonderful to know that our efforts have made a positive impact on your experience. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out.
Cheers to your continued success, and thank you for choosing CedCommerce!
Update: Customer Service was extremely helpful and patient with me. Guiding every step of updating my products.
Customer service is amazing. There's never an issue I have that isn't resolved on the moment. Someone is always available to chat and fix the issue I'm facing. I am extremely happy with this app and would recommend to anyone whose looking to connect their Walmart account to Shopify.
The review below is our real experience with CED and their support. We paid them $700 to create the product listings for us, and they promised a 7-day turnaround. We gave them 28 days and the listings were still not correct. Every time they contacted us and said they were done, the listings had obvious errors that they would have noticed if they bothered to look at them. They promised a refund of the service if they could not complete the task, so we asked for the refund. They apologized and assured us they could fix the problems if we gave them one more week, so we did. Ten days later, the problems still weren't fixed so we again asked for the refund. They continued to try to stall and ask for more time. It has now been 3 more weeks and still no refund. They no longer respond to our emails and have completely ghosted us. We will no longer use their apps or recommend them.
The app is very user-friendly, making it easy to list my products on Walmart quickly. I was worried about the process being complicated, but CEDcommerce makes it simple and efficient.
One of the best parts of using this app is their customer support. Whenever I had questions or needed help, their support team was always available and very helpful. They responded quickly and made sure all my issues were resolved.
Dear Customer,
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Best regards,
CedCommerce
App devs try to upsell rather than fix your main problems. We were constantly going back and forth with the support, and most of the time, they make you a ticket and then close it without providing a resolution, which makes you have to contact support again. We constantly had issues with this app.
Stay Away – This App and Team Ruined Our Business
We had a terrible experience with the CedCommerce Walmart integration and their ad management service. We trusted them to handle our Walmart ads for 3 months, and it was one of the worst business decisions we’ve ever made. We lost over $10,000 due to their careless and unprofessional handling.
They promised clear revenue and ROAS targets at the start, but didn’t even come close. There was no campaign optimization, no strategy, and they just spent our ad budget without any accountability. We had to constantly chase them for basic reports, which were always late or completely unhelpful.
What’s most frustrating is their attitude. The team – Neha, Abdul, and Kushagra – showed zero work ethic. They refused to accept any responsibility for the failure and kept giving excuses that made no sense. All they seemed to care about was getting paid at the end of each month.
This app is not only ineffective, it’s dangerous for any serious business. Do not trust CedCommerce with your advertising or your store. Their poor service and lack of professionalism can destroy your growth and drain your budget. We’re extremely disappointed and frustrated. Avoid this app at all costs.