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CedCommerce has been very helpful and patient in helping get my products uploaded on my shopify store. There are very attentive to any issue and are always a quick message away from helping me when I need it. Definitely recommend them 5/5 stars.
One of the best overseas companies I ever worked with. 24/7 customer service. Seamless integration of my Shopify items into the Walmart marketplace. Very Knowledgable staff and helped me almost double my revenue with Walmart. Anyone that is not using this integration would be foolish. I would give them 6 stars if I could.
Thank you CedCommerce Walmart and I look forward to our continued success over the next couple of years.
Hi Adam,
We're absolutely thrilled to read your glowing review! Thank you for sharing your experience with our services. It's fantastic to hear that our 24/7 customer service, seamless integration with Shopify, and knowledgeable staff have made such a positive impact on your business. Your success and increased revenue through Walmart Marketplace are truly remarkable, and we're honored to have played a part in that growth.
Your kind words and recognition mean the world to us. We're committed to continuing to support your success over the next couple of years and beyond. If there's ever anything you need or any questions you have, please know that we're here to assist you every step of the way. Thank you for choosing CedCommerce Walmart, and here's to even more prosperous years ahead!
Best Regards,
Team CedCommerce
Prashant was VERY helpful on the support side helping me to setup this app for the very first time. I will continue to use it during my free trial to see how it goes. As for the app, it looks straight forward not looking to complicated.
Hi Andrew,
Thank you so much for sharing your positive experience with our app! We're thrilled to hear that our team was able to provide you with helpful support during the setup process. It's great to know that you're finding the app straightforward and not overly complicated.
We're committed to ensuring that your free trial period goes smoothly and that you have a chance to explore all the features the app has to offer. If you have any questions or need further assistance as you continue using the app, please don't hesitate to reach out to us. We're here to help and support you every step of the way. Enjoy your trial, and we hope the app proves to be a valuable addition to your workflow!
Best Regards,
Team CedCommerce
I'm still new and learning, but the support team has been amazing! Everyone I have worked with has been incredibly patient, and they helped me resolve my issue EVERY time I've reached out. Rarely do I find this level of support! Thank you!
Dear Nancy,
Thank you for your kind words! We're delighted to hear that our support team has been amazing in assisting you. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing our service!
Best Regards,
Team CedCommerce
If I could give this app no stars I would. I have spent the last month in chats getting no where. Support is none existent and all they do is put in tickets for which you never hear about again. Not one thing has been resolved. I showed in the app I was getting 60 day free trial but in my shopify it said 12/1 I would be charged. I chatted and was told that what it showed in the app which was 1/1/24 was correct and I wouldn't be charged because they had to send that over and they wouldn't. Well I was charged today. and they will make a ticket. Wow! Those tickets that you never hear about again are just to get you out of chat. The chat support can't actually do anything except make tickets that you never hear from again. This has to be the worst app I've ever tried.
Good customer service. The product is complicated for a non-tech person, most likely due to Walmart's structure. They are available whenever you book a call to walk through issues. Excited to see how my sales grow with this integration
Prashant was so helpful, he walked me through the whole set-up. I'm not finished setting up but everyone I've chatted with has been more than helpful. I can't say enough good things about the customer service. Superb!!!!
Hello Alice,
We're absolutely thrilled to read your review! It's wonderful to know that our team has provided you with exceptional assistance throughout your setup process. We believe in offering nothing less than top-notch customer service, and we're glad that our efforts have made a positive impact on your experience.
If you ever need more help or have any questions as you continue with your setup, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to support you every step of the way. Thank you for your kind words and for choosing us!
Regards,
Team CedCommerce
I am a new seller at Walmart's Marketplace, needing serious guidance uploading our items to the site. The crew at Ced have been easy to reach and very accommodating. I've spoken with three agents at Ced so far because of ongoing Walmart set up issues. I know with certainty they did everything in their power to help me. Having said that, it doesn't take away from the Ced's immense knowledge base and their desire to help solve the needs of the Walmart clients, but obviously they can't resolve issues that can only be resolved by Walmart. I know they will be there for me in the future.
Hi Neil,
We're thrilled to hear that our crew has been readily available and accommodating during your Walmart setup process. We genuinely value your feedback and are delighted that our team could assist you effectively, even amidst ongoing challenges specific to Walmart.
Should you require further assistance or have any queries, please don't hesitate to reach out. We appreciate your trust in Ced and look forward to continuing our support.
Best regards,
Team CedCommerce
Easy app and customer service is great. Makes everything I need in one place
Hi Lia,
We're thrilled to hear that you find our app user-friendly and our customer service excellent. We're here to make things easy for you, all in one place.
If you ever need assistance or have more feedback, feel free to reach out. Thanks for your support!
Best Regards,
Team CedCommerce
Just switched over from Marketplace Connect due to multiple synch/duplication issues and countless hours/days/weeks spent troubleshooting with support. CedCommerce has 10x more capabilities and the support is tremendous (Raju/Chhavi). What I accomplished in 1 day with CedCommerce is incredible. Wish I would have started with CedCommerce!
Hi Dracos,
Thank you for sharing your experience with us! We're thrilled to hear that your switch to CedCommerce has been a positive one, especially after facing challenges with Marketplace Connect.
We appreciate your feedback and understanding. If there's anything else we can assist you with or if you have further questions, feel free to reach out. We're here to ensure your continued success.
Best regards,
Team CedCommerce