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My account got suspended due to them and I have now again reactivated it with so much hard work. Do not reach me on call and mail for removing this genuine review.
I again request you to delete all my contacts from your database. Do not reach me on mail, call or any message on my social media platforms, whatsapp group.
I request Shopify to make sure that I will not get any mail, call and message from Cedcommerce.
I will never use Cedcommerce. Their support is worst. No help.
The integration process has proven to be more difficult than it should be. Things need to be made easier so that noobs can better understand what they're doing. It would be nice if CedCommerce offered some kind of a package deal as I know Ced also deals with other connections such as Amazon, etc. I am going in circles trying to improve store connections and traffic access. I'm going nowhere.
Dear Pioneer Kitty Market,
We sincerely apologize for any inconvenience you experienced during your interaction with our support team.
After carefully reviewing the communication, we understand that there was a misunderstanding regarding the compatibility of our app. We want to clarify that the app is designed specifically for Sellers selling on Walmart US, and we regret any confusion caused by the link to the Walmart CA app.
We genuinely value our customers and aim to resolve their concerns effectively. Your feedback has highlighted areas where we can improve our support services, and we are committed to making the necessary enhancements.
We kindly request you to give us another opportunity to serve you better. Please consider reinstalling the app, and our dedicated team will be there to assist you promptly and ensure a smoother experience.
Thank you for your understanding, and we look forward to providing you with an improved and satisfactory experience.
Best regards,
Team CedCommerce
This app is not working for us. Half of our listing are not posting on line also inventory not updating. and customer service can not solve those problems. meanwhile we are loosing a lot of business. Most variation are not completely listed.
Look elsewhere. I can not believe anyone would give this company 5 stars. Every order I receive is out of stock. How hard is it to sync inventory?! That's all I ask for. The support for this app will promise you many things but they do not actually do it.
YOUR COMPANY IS FOS AND A BUNCH OF THIEVES.
You want poor customer support that you cant understand because they are Indian and dont give 2 craps about you then sign up.
I hope your company goes under.
WASTED MY HARD EARNED MONEY ON TIME ON YOU THIEVES!!!!!!!!!!
We had a lot of issues with this app. Our products would not load correctly, which caused us a lot of business.
Terrible company. They lied to get my company as a customer, promising a seamless integration between Walmart, Shopify, and Amazon fulfillment. We repeatedly told the support team that express and overnight shipping was not working.
We notified the support team 4 times. Every time they confirmed that the issue was fixed, even though it wasn't.
As everyone else has commented (the real reviews): this company is a scam and the support team are liars. The software doesn't work as advertised, and the support sucks. Avoid at all costs.
If there is a 0 star I would rate this 0. This app has caused a lot of issues for our business. Do not get this app. Beware! Customer Service negative 1 for ratings.
Here will be your issues
1. Items will not sync properly. It's already out of stock but it will sync with the walmart app saying there is still stock. There will be an order that will come in. You will need to cancel which will hurt your metrics.
2. Customer Service will never understand you and will never be able to help you and will just disconnect from your conversation
3. Item's will not load correctly even if you manually enter the details needed
4. Mapping category doesn't work properly. When you click submit you wont see the changes you made
5. This will hurt your business. Their rates are affordable but NOT WORTH IT
System software and support is good. After few hick up things will work out. Site back end is very poorly designed. Horizontal scroll bar is at bottom of poorly designed layout, it is very difficult to submit the items. I don't know if these guys are just fixing the errors on beta software. It is not ready to go software. I have tried the software but these guys don't know the customer requirements. These are some bozos working in isolation with no thinking about customer usage.
Horrible APP, I was going to use this for walmart integration only and now the are requiring us to use all other integrations? The woman Nidhi Rajput even tried to say walmart required it, total farce!!!!
What , even had a horrible conversation via facebook.the APP clearly states for walmart and now they want our Amazon and Etsy?
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Dear Star,
We help sellers to get an account on Walmart Marketplace but it is not in our hands. You were new to e-commerce and wanted to Sell your products on Walmart. As Walmart is one of the top US marketplaces they have strict guidelines to approve or decline any seller. That's why we suggest our Sellers to sell on multiple marketplaces to grow their sales, experience and build customer relationship and earn ratings on their products.
So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us on 888-882-0953 or you can email us apps@cedcommerce.com.
Thanks,
Team CedCommerce.