CedCommerce Walmart Connector

Please be aware that this app is FULL of bugs and issues still. I agree with most of the points from the other user below that the Map Category feature does not work and does not refresh even for days after you do the mapping. Other awful experiences with this poorly-made app:

1) We are a subscription box company so we got a UPC barcode exception from Walmart. However, this app is unable to upload products without UPC. I contacted their customer service at least FOUR times explaining this and each time, the customer rep just didn't care and gave me the same canned response that I am not allowed to upload products without a UPC.

2) Finally after several weeks of back and forth, they allowed me to upload my products to Walmart. However, there were still other errors that caused my products to not upload. I had to once again contact with un-caring customer service reps who took about a week to resolve this issue.

3) In the end, I lost about a month of not being able to properly list my products on Walmart marketplace and consequently, lost potential sales. I deleted the app and tried to get a refund for my awful experience, but they refused on the basis of Terms & Conditions.

I then just tried to upload my products directly using a .csv on Walmart seller center, and it completed with no problems in about 5 minutes. I should've just gone with this method from the beginning.

STAY AWAY , i was with them on jet and its the same BS
the company i am using increased my Walmart skues from 4900 skues to 11000 in 2-3 days

---------------------------------------------------------------------------------------------------------------------
this is the 3 rd time i leave 1 start review since i was force to remove or they will not service the account, this time it be left for good
what i wrote earlier was nothing to what happened to me later, they failed acknowledging few of my orders on time, jet emailed me several times and than on November 14 they took me off jet , i was not aware of that till 11/25, cedcoomerce, never took responsibility and blame it on me, while the manager at at jet told me that , this was the result , and when they found the reason they put my account back up, while my product stayed on cedcommerce as archived , i had to beg them to fix it, i lost over 5K for this period with jet sales
i take all the blame on me since i should have left from day one, EVERYTHING they stated was a lie, nothing was true, (see below) most customers that using them is because of the "CHEAP PRICE" what a price i paid to save moeny, i could have been with channel advisor for 6 months
i am not here to promote another app, however there is an app that i moved to and from 2300 that i was listed with this company , they managed to increase it in a matter of 3 days to 4000 skues and with walmart from 4900 to 11,000 skue live , do not go near them unless you selling 2-3 item a month

------------------------------------------------------------------------------------------------------

original i gave 2 start , than when things start going worse and change it to 1
at this point they start answering my replies right away , the whole time they was pressuring me to change my review , saying if i don't , thire people will not be motivated to help , i changed it 4, since i saw they are really tring to fix the problem, after i changed my review , the problem got worse , they promised inventory sync to every 15 min , i found out it was not true, they said yes they had to change it to once every hour since it was too much load on thire server, after that i found out that its being synced twice day ????? many of my products still not listed on jet and walmart , they keep saying i ahve problem with my variant, or i have issues with no UPC, and its all worng i changed prices on uggs that i had i on sale 2 months ago , till now they keep being sold at the old price , losing over few hundred dollar , great cheap app if you selling 1-2 products a week, keep in mind ist not 24/7 support the way they claim its more like wait till we feel like answering you, they have an attitude as well , if you dare being upset, if i could put 0 i would

This is the worst app I have ever come across, do NOT use it, I upgraded to have them optimize my Walmart listings and I'm in my second month and still no delivery, they keep promising and still nothing, I'm surprised Shopify allows them to stay on here, it is the worst.

Only works for very basic product uploads. My products have variations and it does not work uploading separate SKU's on variations. Worked with them for hours and they did not fix it. In chat they will leave you sitting there for 30 minutes while they try and fix. After I asked for a refund because it did not work they started ending chats immediately and wouldn't communicate.

All these reviews must be fake. STAY AWAY FROM THEM. They sell you the app with a lie that you can revise and organize your listings on their console. Just after I checked out I was told I cannot do that. Since then I have been asking to cancel the subscription. They wanted me to pay for additional development that they need to do for their app. When I told them this is unethical I was told they mistyped their message. They say they have 24/7 support but I got messages like "It is midnight here. It is a holiday here" It has been a month they didn't resolve my problem. They keep asking for the same data over and over again with the promise to resolve my issue in 2-3 days. I asked for a full refund since I couldn't use the app at all. Additionally, they broke my correct listings and now I have to pay again for the feed. They do their best not to issue a refund. I will open a claim by calling my bank and another claim on Shopify. They do their best to rip you off.

Downloaded the app as the app listing mentioned the following: [Free plan available. 7-day free trial. Additional charges may apply.] HOWEVER, there is NO FREE PLAN - just a 7-day free trial, which is different than a "free plan available." Please update your listing to reflect accurate information.

Please be careful using this app, they are able to manipulate coding to the point where your product cannot be found in the Walmart search bar. So you don't have any choice but purchase their SEO Plan. Someone in customer service, ask me for my Walmart seller center, username, and passcode. They don't need this information to help. I notice once I deleted the app I was able to find my products.

They required I pay $480, a full year subscription up front then afterwords told me it could take 3-4 weeks for Walmart to review my account before a set up can be done. How can you take money and delivery nothing in return? Having to dispute the transaction through our bank to get our money back. Stay away at all costs, they are con artists just stealing money. Please disregard all the positive feedback below as you can see this was done by the company themselves to inflate their rating. STAY AWAY.

EDIT 8/28/20: In their effort to make us look like dummies in their reply, the developer completely missed the point of our review. UPCs (or lack thereof) were never mentioned by us, and weren't a problem in the least. And of course mapping is a required step; our issue was with the mapping process itself, which was overly clunky, technical, and tedious. Walmart's own Shopify app handles all of these tasks with far more elegance and intuitiveness.

### Original Review ###

We couldn't uninstall this app fast enough. Importing products is clunky; mapping them is tedious, convoluted, and mysterious. And that's only with a half dozen SKUs that we wanted to funnel to Walmart for a trial run. We could have saved ourselves a ton of grief by setting them up on Walmart directly.

No longer works with Etsy's new API and customer service is non-existent. I am filing a claim now with my credit card company.