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time saver, very efficient, some errors happened but at the end it saves you the time to migrate your entire listing and uploading each listing with the description and images, Amazing
The app itself is a fine however do not try to cancel. There is no place on your app to cancel, no reference to cancelling in any help sections. I spent 10 minutes looking everywhere for the cancel subscription button.
Then, I was another 10 minutes into waiting for a customer service rep that then said I needed to have an online meeting before I could cancel?
20 minutes of my life I will not get back just trying to cancel a service I no longer want.
As an update, someone did contact me and my subscription was cancelled within 24 hours.
Dear Seller,
We apologize for the inconvenience you faced while trying to cancel your subscription. We have now improved the process with a clear cancelation option in the app. Your feedback is valuable, and we hope you'll reconsider using our app in the future.
Best regards,
Team CedCommerce
Having the app to control several sellers on 1 platform is great, customer service is always very useful and willing to assist. Customer service really went beyond trying to help us with our doubts! Great service.
1)How are you going with the app? The App works well, It is not the most intuitive piece of software and it does have its quirks but once you figure them out it is quite easy to work with, Make sure to map your categories correctly.
2)Is it serving your purpose? The app is serving our purpose quite well, we were able to upload 350 products to Walmart and within a week we had the formatting and all the products fully working how we wanted them to and we were able to get it to look how we wanted it to look with proper formatting. My biggest issue is a lot of html and other code that gets pulled from shopify can show up in inside the description causing formatting issues or spelling problems so make sure you reread all of your descriptions and edit them. I do find the app to be cumbersome when it comes to trying to get variants to be all listed under a parent sku and keeping them all sorted correctly. an example would be shoes i will upload a pair of shoes and the sizes go from 6-12 well half the time sizes 6 7 8 will have one listing and then 9 10 11 12 will have their own and getting those to merge together can be quite a hassle.
3)Are you satisfied with it? I am overall satisfied with the app, i do wish i didn't have to reach out to the support team anytime i had an issue merging variants or getting categories to map correctly but every time i have reached out they have been nothing but amazing.
4)How do like our support service? I think the support service is what really makes this application viable, if there was no support team behind this app i would of ditched it along time ago because some of the quirks and things that you have to do to get products uploaded and edited can be quite difficult to figure out on your own. Ive chatted with 3 different tech agents and all of them have been very knowledgeable and have been able to explain things to me to ensure i had a positive experience with the app.
Overall this is a great app that helps bring all of your orders from Walmart into one central location. I have run into several issues where items that I had listed on Walmart's site before getting that app did not integrate well. New items that I create on my Shopify store seem to integrate well and I haven't had many issues with them. There is a problem if you use QB to store financial records. If you have all of your orders from Walmart added to the Shopify store its really hard to keep the records straight, what's a Walmart order, what's Shopify and where should I be expecting a deposit from. Customer service has been very helpful in resolving many of the issues that I've had. The app does require daily monitoring to resolve errors and not delay orders.
This app is fairly complex but also looks to be comprehensive. Thus set up requires some assistance along the way. Support team however is available 24/7 to assist with all set up issues and questions (they get a 5 star from me). Only giving a 4 star overall rating right now as I don't feel I know enough to assess the overall value of the app as yet until it's fully set up and we are using it day in and day out. I will update my rating in 2-4 weeks when I have a better sense of it.
the support was very helpful, I really appreciate that she is the best to help with cedcommerce, I really like the way she assist with everything and I will recommend her service to family. Thank you so much.
Thank heavens for you it saved my time and worked out very well there great everything nice and ready!!!!!
best service he did a good job also went live guided me step by step to make sure i was successfull
Helpful support with navigation through the CedCommerce app.
Good app. Very easy to connection for my Walmart items.
Great customer service
Walmart Shopify Connector app by CedCommerce is a must-have for anyone looking to expand their e-commerce business across platforms. I wholeheartedly recommend it to fellow Shopify users seeking to maximize their sales potential on Walmart. This app has truly taken my business to the next level!
I am so amaze by ced support, he helped me so much, I really appreciate the kidness, he helped me to get my walmart approve to open a case. I really appreciate the system ced commerec and the support person was extremely helpful. I will always have him help me he is very patient, I really like the support and help. thank you so much support team
I was greatly assisted by Gaurav Mishra!!. Thank you do much for assisting me with setting up Cedcommerce
10/10 highly recommend. Yasmeen was very knowledgeable of the Walmart process. She got me set up right away. Great job to the team.
The app itself is great if all the functions worked , I set up my shipping template in Walmart and then also in this app, , done all the profiling but my orders are coming though with no shipping. I enquired 4 times about this and no answer or resolution. I am thinking about deleting the app since it is now making me lose money when i have to pay for shipping out of pocket
I was so confused and overwhelmed with getting my listings up due to an issue with the barcodes. I chatted with 2 people earlier in the day with no help, finally I tried one more time and chatted with an agent named Gaurav Mishra and I got amazing assistance. The time and compassion that was shown made all the difference in continuing to use the service. What a great sense of relief to know that someone is there to assist you.
Dear Kihyun,
We are truly grateful for your kind words and the time you took to share your experience with the CED Walmart team. Your feedback is deeply appreciated, and we're thrilled to have been a part of making your trial period a breeze.
Our team is dedicated to providing outstanding assistance, and it's wonderful to hear that we were able to promptly respond to your inquiries and address your concerns in a professional and cordial manner. Building a business can be challenging, and we're here to ensure your journey is as smooth as possible.
Should you ever have any more questions or require assistance in the future, please don't hesitate to reach out. We're here to help you achieve your goals.
Thank you for choosing CED Walmart, and we look forward to a continued successful partnership.
Warm regards,
Team CedCommerce
Everyone was very helpful, and answered all my questions. Cedcommerce has been very good in always being there for me everytime!
We are still in the setup process to sell on Walmart and the customer service is extremely helpful and available.
Hi Susan,
Thank you for sharing your positive experience! We're glad our customer service team could assist you during the Walmart setup process. If you need further help, feel free to reach out anytime.
Best regards,
Team CedCommerce
Their customer service is excellent; they patiently answered all my questions and were highly efficient. Using the plugin has been a smooth experience, and it meets my needs. I'd recommend it to everyone.
Dear Seller,
Thank you so much for your glowing review! We're thrilled to hear about your excellent experience with our customer service team, and we're delighted that our plugin has met your needs seamlessly.
We greatly appreciate your recommendation, and we're here to assist you or anyone else you refer. If you ever have more questions or require further assistance, please feel free to reach out. Your satisfaction is our priority.
Thanks again for choosing us!
Best regards,
Team CedCommerce
the customer service is so awesome !! I am very much happy with the services provided.
Dear Seller,
We're absolutely thrilled to hear that you're so pleased with our customer service! Your happiness and satisfaction are our top priorities, and we're here to assist you whenever you need support.
If you have any questions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We truly appreciate your kind words and look forward to continuing to provide you with outstanding service.
Thank you for choosing us!
Best Regards,
Team CedCommerce
Great app ! strongly recommend this app.. easy to use sales increase and customer service is great!
H Richard,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're enjoying our app and that it has had a positive impact on your sales. Our team works hard to ensure that the app is easy to use and provides excellent customer service.
If you ever have any questions or need assistance with anything, please don't hesitate to reach out to our support team. We're here to help and are always looking for ways to make your experience even better.
Once again, thank you for your recommendation, and we appreciate your support!
Regards,
Team CedCommerce
Gaurav helped me and was absolutely wonderful! I was very overwhelmed with the process and he took over and helped with extreme patience. Very appreciative!
Dear Stacy,
Thank you so much for taking the time to leave such a kind review! We are delighted to hear that our team provided you with exceptional assistance and made your experience a positive one.
We truly appreciate your appreciation, and please don't hesitate to reach out if you ever need assistance again in the future. We're here to help!
Warm regards,
Team CedCommerce
Top notch support. Typically replies almost instantly. Switching from Shopify inbuilt connector, and Ced is much better. We have had almost every order with the shopify app transfer days later after fulfillment resulting in terrible metrics on walmart. Hopefully with Ced it will improve, as their app seems to be well thought out and functions how it is supposed to.
Setup was fairly easy, with prompt support to questions that I had. We seem to be fully up and running now.
Dear Thomas,
Thank you for taking the time to share your experience with our support and our Ced Apps platform. We greatly appreciate your feedback and your trust in our services.
It's fantastic to hear that you've found our support to be top-notch, with quick response times. We understand the importance of timely assistance, especially when dealing with e-commerce integrations.
If you ever encounter more inquiries or require further assistance down the road, please feel free to reach out to us. We're here to help you every step of the way.
Thank you for choosing Ced Apps, and we look forward to continuing to support your business's success.
Best regards,
Team CedCommerce
I recently had the pleasure of using the CedCommerce application to set up my product catalog on Walmart, and I must say, the experience was nothing short of extraordinary. From start to finish, the process was seamless and efficient, thanks to the invaluable help of Gaurav Mishra, the brilliant support representative who assisted me through the entire journey.
If you're considering selling on Walmart's platform and need a reliable and efficient solution to set up your product catalog, look no further than CedCommerce. And if you're lucky enough to get support from Gaurav Mishra, rest assured that you'll be in the hands of a true expert who will make your journey a delightful one.
Hi Robens,
Thank you immensely for sharing your wonderful experience with us! We're thrilled to hear that our team and our CedCommerce application made your journey of setting up your product catalog on Walmart an extraordinary one. Delivering seamless and efficient solutions is at the heart of what we do, and it's gratifying to know that we succeeded in meeting your expectations.
If you ever need further assistance or have more to share, don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing CedCommerce, and we wish you all the best in your endeavors on Walmart's platform!
Title: Exceptional Service & Superb Functionality!
Rating: ★★★★★ (5/5)
Review:
I'm delighted to share my overwhelmingly positive experience with CedCommerce's Shopify application. I found the app to be impressively user-friendly, efficient, and robust. But what genuinely stands out is their phenomenal customer service!
The CedCommerce team exemplifies promptness, professionalism, and deep product knowledge. Anytime I had a question or encountered a roadblock, the support team was just a message away. Their swift and clear responses, coupled with a genuine willingness to assist, made troubleshooting a breeze!
Beyond just solving issues, they actively listen to user feedback and continuously improve their product. It's refreshing to see a company that values its customers' input to such a degree.
The app itself is seamless, feature-rich, and it flawlessly integrates with Shopify. It has simplified my workflow and significantly enhanced my store's capabilities.
In summary, CedCommerce offers not just a top-tier Shopify application but also an extraordinary customer experience. This is one investment I am delighted with and would highly recommend to any Shopify store owner.
Dear Michael,
We're thrilled to hear about your positive experience with the CedCommerce Walmart Connector application! Your kind words about our user-friendly app, efficient features, and robust integration mean a lot to us.
We're especially glad that our customer service stood out to you. Providing prompt, professional, and knowledgeable support is a priority for us, and we're pleased that it made troubleshooting a breeze.
Your feedback matters. We're grateful for your input, and it's rewarding to know that our continuous improvements resonate with you.
Thank you for your recommendation. We're excited to keep contributing to your success as a Shopify store owner!
Best regards,
The CedCommerce Team
Customer support has been outstanding. Guarav was great and I appreciated all the guidance. I look forward to uploading more items!
2nd Support call with Divyanshu was very helpful with regards to setting up shipping templates.
Very helpful. Fast response time. Had links for video tutorials and all. So far i am very happy with this company and their service
I'm still new and learning, but the support team has been amazing! Everyone I have worked with has been incredibly patient, and they helped me resolve my issue EVERY time I've reached out. Rarely do I find this level of support! Thank you!
Dear Nancy,
Thank you for your kind words! We're delighted to hear that our support team has been amazing in assisting you. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing our service!
Best Regards,
Team CedCommerce
Ced has been amazing! They have helped me every time I have a question. I couldn't imaging using a different app.
Excellent customer service, fixed the problem in minutes. Also, shared my desktop that helped to answer my questions and instrution on using CED panel.
Love the app they are amazing ! They help right away and go over and beyond. They are great with customer relations and the product is easy to use.
The integration process has proven to be more difficult than it should be. Things need to be made easier so that noobs can better understand what they're doing. It would be nice if CedCommerce offered some kind of a package deal as I know Ced also deals with other connections such as Amazon, etc. I am going in circles trying to improve store connections and traffic access. I'm going nowhere.
Dear Pioneer Kitty Market,
We sincerely apologize for any inconvenience you experienced during your interaction with our support team.
After carefully reviewing the communication, we understand that there was a misunderstanding regarding the compatibility of our app. We want to clarify that the app is designed specifically for Sellers selling on Walmart US, and we regret any confusion caused by the link to the Walmart CA app.
We genuinely value our customers and aim to resolve their concerns effectively. Your feedback has highlighted areas where we can improve our support services, and we are committed to making the necessary enhancements.
We kindly request you to give us another opportunity to serve you better. Please consider reinstalling the app, and our dedicated team will be there to assist you promptly and ensure a smoother experience.
Thank you for your understanding, and we look forward to providing you with an improved and satisfactory experience.
Best regards,
Team CedCommerce
yasmeen was a great help. She helped me resolve a issue that I have been trying to solve for the past hour.
Started with CEDCOMMERCE EBAY and it was a seemless integration. I decided to try thier CEDCOMMERCEWalmart and Yasmeen was absolutely incredible, products are uploading to walmart now, Yasmeen assisted me every step of the way. THE BEST INTEGRATION APP i used so far!
I have spent 3 months running circles with the marketplace app I downloaded this app and within minutes I had someone reaching out to help me from support team. I did 3 months of spinning in circles to less than an hour fully uploaded and understanding how to operate run and successfully upload my products easily and stress free!
Hello Team, I spoke to Raju today and he was extremely helpful on guiding on how to sync my products from shopify to Walmart. He did an amazing. Give him a raise !
So far so good. I tried using the Walmart App but it wasn't working and products wouldn't publish. The team from CedCommerce was extremely helpful and within minutes I had a test product published. The CedCommerce team was very helpful.
Fast and friendly service. Whenever I reach out for help, someone is always available to help me out.
Love it! Love it! Love it! Reaonably operator friendly, only issue I see is all the customers scamming the sellers by sending back items that switch out and return. Walmart is wonderful!
CEDCommerce helped me to integrate my products. Adeeba is awesome to work with. She's very knowledgeable was very patient with my questions. I recommend CEDCommerce.
Thanks Gaurav and Tan for your support in getting my products uploaded and added. You have been a big help and always helpful!!! I recommend CedCommerce.
The App has been a tremendous help in uploading my products to Walmart's platform. They have saved me a lot of time.
We have recently started utilizing their services, and thus far, our experience has been incredibly smooth. We eagerly anticipate continuing our collaboration with them and eagerly anticipate the positive outcomes that may arise from our partnership.
This team is bomb.com They are knowledgeable, nice, are on top of everything. I have not experienced customer service like I have with them. I spoke to a person last night and today and they are both great and need a raise!
I recently used this website and was blown away by how helpful it was! The user interface was incredibly intuitive and easy to navigate, making it a breeze to find exactly what I needed.
What really stood out to me was the quality of the content. Everything was well-researched and presented in a clear, concise manner, which made it easy to understand even the most complex topics.
I also appreciated how responsive the customer support team was. Whenever I had a question or concern, they were quick to respond and always went above and beyond to ensure that I was completely satisfied with my experience.
Overall, I would highly recommend this website to anyone looking for high-quality, reliable information and outstanding customer service. It's rare to find a website that truly exceeds expectations, but this one certainly did. Five stars all the way!
Dear Samuel,
Thank you for your fantastic feedback! We're thrilled you found our App helpful and user-friendly. Our team is dedicated to delivering high-quality content and exceptional customer service.
Your recommendation means the world to us, and we're grateful for the five-star rating! If you ever have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you with excellence in the future as well.
Best regards,
Team CedCommerce
The team is very helpful. I'm looking forward to her helping me get everything loaded and me up and running.
Very helpful I had so many issues with setting up my shop. Devash was so much helpful to get my products listed and helped me with the barcode info.
Easy to use app. Great customer services!!! Very friendly
Very user friendly. Highly recommended!!!
Great assistance and support. He really went above and beyond to help me with my issues. Very patient too!! :)
Fantastic support team! Always available to help and will work with you with patience. I highly recommend!
Excellent communication - as an online seller there are technical nuances that are beyond our internal knowledge. CEDCommerce bridges that gap with fast and efficient support. Great product for multi-channel sellers
it was very helpful on showing me and telling what all i needed to get started I would recommend to any starting out
I received great advice with step by step instructions to make the process of uploading products to Walmart! It was very informative and easy to learn! Thank you so much for your patience and knowledge!
Great customer service by Gaurav and his team. Fast and responsive communication via skype and google hangout's live video. No wait time to get all your needs met.
The overall app is very easy to navigate and integrate with very few issues compared to other third party software apps I have tired. Very pleased:)