Avaliações (737)

Classificação geral
4,7
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
8 de outubro de 2021

We are using the CedCommerce Shopify integration to pull in our Walmart orders to our Shopify site. I watched a few training videos but still had some questions so I used the chat option and hopped on a screenshare with Abhilash Srivastav and he was a lifesaver! He spent a great deal of time walking me through the everything from the Dashboard to the Shipping Settings. This has been a huge help for out company to both track and fulfill our Walmart.com orders.

Bonafide Provisions
Estados Unidos
4 dias usando o app
22 de outubro de 2019

I used this app. It looks great at the beginning, but it takes several attempts to get your products published on Walmart. After my trial period I received a call from sales rep and was offered a big discount in order to opt-in for yearly plan, but never mentioned about non-refundable policy to us. I been trying to request for refund which was refused in every possible way.
Please do not become too fascinated by the discount offered and try using the app for at least 3-4 months because you will never receive any refund from these guys and read terms and condition before opting in as the sales rep will never tell you about non-refundable policy. We made a mistake of trusting the representative and lost almost $300 to these people.
Cannot be associated with such an organization.

I have to give 1 star other wise they do not deserve any stars

My Vendor
Estados Unidos
2 meses usando o app
CedCommerce deixou uma resposta 24 de outubro de 2019

Hi Tejas,

I apologize for the inconvenience caused but we can't offer you a refund because you do not wish to sell on Walmart anymore and you clearly state that you do not have any problem with the app. The app is not responsible for your sales as it totally depends on your products and the information you provide with your products.

Also, we have terms and conditions in the beginning when you install the app.

The moto behind offering discounts is that the seller can get the services at a cost they can easily afford.

28 de agosto de 2023

Top notch support. Typically replies almost instantly. Switching from Shopify inbuilt connector, and Ced is much better. We have had almost every order with the shopify app transfer days later after fulfillment resulting in terrible metrics on walmart. Hopefully with Ced it will improve, as their app seems to be well thought out and functions how it is supposed to.

Setup was fairly easy, with prompt support to questions that I had. We seem to be fully up and running now.

MW Specialty Products
Estados Unidos
3 dias usando o app
CedCommerce deixou uma resposta 5 de setembro de 2023

Dear Thomas,

Thank you for taking the time to share your experience with our support and our Ced Apps platform. We greatly appreciate your feedback and your trust in our services.

It's fantastic to hear that you've found our support to be top-notch, with quick response times. We understand the importance of timely assistance, especially when dealing with e-commerce integrations.

If you ever encounter more inquiries or require further assistance down the road, please feel free to reach out to us. We're here to help you every step of the way.

Thank you for choosing Ced Apps, and we look forward to continuing to support your business's success.

Best regards,
Team CedCommerce

Data de edição: 16 de novembro de 2020

Last update: I migrated my Walmart account to the "shipping templates" feature, as requested by Walmart, and it broke. Value shipping, which was removed before, was added back in. I tried fixing it. I emailed the company. They ignored it. I emailed again. No answer. I opened an official work ticket. Nothing happened for days. I cancelled my account and am using a cheaper app that does what they say. I doesn't help that they are headquartered halfway around the world and they are working their day hours, not our day hours, so I don't get a response, if any, until 12 hours later. Update: They company increased the limit and gave me 30 days. I have enough sales from Wal-Mart to justify the cost for the past month. I can't give them five stars because the cost is high for what it is (shopify monthly cost alone is barely more than this app), and it isn't perfect. It does what it says and I can't complain about competency. Old: Only allowed uploading of 30 SKUs for a week trial. Either give me a free subscription with limited SKUs or give me a week trial with unlimited SKUs. Hamstringing me both ways is somehow supposed to prove your concept? The idea is that you let me set my stuff with your system and see how successful it is and if it's successful, I continue to pay. That's the plan, right? How successful do you think I'm going to be with only 6 days and 30 SKUs? I just went around you and installed the Wal-mart app directly. It's not as efficient, but at least all of my SKUs can get online. And a $50/m app to make the free one more efficient isn't going to cut it. The Amazon app is free and it works pretty well. In fact, all the marketplace apps work pretty well for $0.

Icy Craft
Estados Unidos
2 meses usando o app
CedCommerce deixou uma resposta 11 de setembro de 2020

Hi Josh,

Apologize for the inconvenience caused to you.

We would like you to re-install the app and give us another chance to serve you with an extended trial to use the app to the fullest and check all the app features.

We would love to serve you again.

Thanks,
Team CedCommerce

26 de junho de 2017

best customer service ever
quick and responsive
the app works great

Briobebe
Estados Unidos
3 dias usando o app
17 de janeiro de 2018

Please be aware that this app is FULL of bugs and issues still. I agree with most of the points from the other user below that the Map Category feature does not work and does not refresh even for days after you do the mapping. Other awful experiences with this poorly-made app:

1) We are a subscription box company so we got a UPC barcode exception from Walmart. However, this app is unable to upload products without UPC. I contacted their customer service at least FOUR times explaining this and each time, the customer rep just didn't care and gave me the same canned response that I am not allowed to upload products without a UPC.

2) Finally after several weeks of back and forth, they allowed me to upload my products to Walmart. However, there were still other errors that caused my products to not upload. I had to once again contact with un-caring customer service reps who took about a week to resolve this issue.

3) In the end, I lost about a month of not being able to properly list my products on Walmart marketplace and consequently, lost potential sales. I deleted the app and tried to get a refund for my awful experience, but they refused on the basis of Terms & Conditions.

I then just tried to upload my products directly using a .csv on Walmart seller center, and it completed with no problems in about 5 minutes. I should've just gone with this method from the beginning.

Bokksu
Estados Unidos
2 meses usando o app
9 de dezembro de 2016

STAY AWAY , i was with them on jet and its the same BS
the company i am using increased my Walmart skues from 4900 skues to 11000 in 2-3 days

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this is the 3 rd time i leave 1 start review since i was force to remove or they will not service the account, this time it be left for good
what i wrote earlier was nothing to what happened to me later, they failed acknowledging few of my orders on time, jet emailed me several times and than on November 14 they took me off jet , i was not aware of that till 11/25, cedcoomerce, never took responsibility and blame it on me, while the manager at at jet told me that , this was the result , and when they found the reason they put my account back up, while my product stayed on cedcommerce as archived , i had to beg them to fix it, i lost over 5K for this period with jet sales
i take all the blame on me since i should have left from day one, EVERYTHING they stated was a lie, nothing was true, (see below) most customers that using them is because of the "CHEAP PRICE" what a price i paid to save moeny, i could have been with channel advisor for 6 months
i am not here to promote another app, however there is an app that i moved to and from 2300 that i was listed with this company , they managed to increase it in a matter of 3 days to 4000 skues and with walmart from 4900 to 11,000 skue live , do not go near them unless you selling 2-3 item a month

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original i gave 2 start , than when things start going worse and change it to 1
at this point they start answering my replies right away , the whole time they was pressuring me to change my review , saying if i don't , thire people will not be motivated to help , i changed it 4, since i saw they are really tring to fix the problem, after i changed my review , the problem got worse , they promised inventory sync to every 15 min , i found out it was not true, they said yes they had to change it to once every hour since it was too much load on thire server, after that i found out that its being synced twice day ????? many of my products still not listed on jet and walmart , they keep saying i ahve problem with my variant, or i have issues with no UPC, and its all worng i changed prices on uggs that i had i on sale 2 months ago , till now they keep being sold at the old price , losing over few hundred dollar , great cheap app if you selling 1-2 products a week, keep in mind ist not 24/7 support the way they claim its more like wait till we feel like answering you, they have an attitude as well , if you dare being upset, if i could put 0 i would

Fashon7
Estados Unidos
Aproximadamente 2 meses usando o app
CedCommerce deixou uma resposta 23 de maio de 2019

Hi There,
Hope you are doing good.
I would like to inform you that our app was under beta phase when you were using it, at that time we started our integration. We were small company with few employees working on Walmart feeds manually. Now we have earned the experience of +2 years helping Walmart sellers to successfully sell their products.

We have automated each and every process and the seller can easily check and work on inventory, price and product updates. Also, can check the feed status through the app

It will be a pleasure for us if you could give us one chance to show you how much we have improved.
Hope to see you back again.
Thank you.

15 de outubro de 2022

This is the worst app I have ever come across, do NOT use it, I upgraded to have them optimize my Walmart listings and I'm in my second month and still no delivery, they keep promising and still nothing, I'm surprised Shopify allows them to stay on here, it is the worst.

Your Blissful
Estados Unidos
Aproximadamente 1 mês usando o app
27 de agosto de 2020

It was very confusing for me figuring out how to be so technical and every time I reached out for help someone responded to assist me. I appreciate their help.

Jack Spades Co.
Estados Unidos
Aproximadamente 1 mês usando o app
CedCommerce deixou uma resposta 28 de agosto de 2020

Hi Jennifer,

Thank you for sharing the feedback. We would love to work with you and list out the points that you find confusing and technical in the app. In this way, you will help us improve our app, and we will be able to help sellers quickly sell their products on Walmart.

Thanks,
Team CedCommerce

30 de novembro de 2023

I struggled trying to get other connections to work but this was super easy and fast. I have a UPC exemption so I struggled with how to list my items without the UPC. I entered my question into their ever-present chat feature. I was expecting a bot but I got a real person immediately that was able to answer my questions. Once I fixed my error, everything went through without a hitch. The design, instructions and language is so intuitive that I got my to begin processing within 20 minutes of installing this app. Highly recommend for ease of use and customer service!

Get Sheet Done
Estados Unidos
1 dia usando o app