Helhetsomdöme
4,6
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
Redigerat 16 februari 2023

This is a great app, simple to read, it does what it suppose to do. Has everything you need in it. Customer support is Challenging, over the years using this app we also needed customer support and as an advise to you, you need to approach with "Honey" just like anything else but with this company its very challenging cause their focus is on money and not really listening to your needs, also if you paid their monthly payment as usual and they decided to lower it, they will not let you know and after you discover it (after several months) they refuse to refund you your money back or offer any other resolution that is fair. Basically they keep your money. Their Policy supports that. I have transcripts of them stating it in their conversations. At times some of their reps were kind but some just give you hell (you will regret you got their app)so we disconnect after years of using them with great disappointment.
In addition to this Their app has a bug that (happened twice)shows that we passed the limit of 10,000 Sku's, but on actuality we did not as we have less then 7,000 skus as of now( so we had even less when it happen the first time)So they fixed it the first time after chatting with them for 2 hours (in 3-4 sessions)
But The 2nd time last week, it was horrible experience, again it happened, we wanted to upload 12 sku's to current listing on Walmart, and we had to chat with them for hours and get really horrible headache from them. That was the last straw that broke the camel back. "Honey" approach was not doing any honey anymore.
It was time to let go probably. So we did.

I want to add that we gave them many chances and time to come with real solution but that was not happening.

By the way It says here that we use their app 9 months, its incorrect, we used them for several years selling on Walmart, along the time we had to disconnect and reconnect for fixing different issues. so last time it happened about was 9 months ago FYI

Thank you kindly to Sonali, Ackshhaya, Nidhi and Reza
These are the good staff!!! 10 Stars
The others were Terrible to deal with! Yasmeen, Raju and their "Team" that they said they consulted (whoever they are)with regarding the "issues".

Feshionn IOBI
USA
Mer än 3 år användning av appen
Redigerat 26 november 2020

CED's customer service has been so helpful and patient with me. They have helped me learn and understand their app. With these skills and their continued help I expect to succeed. The app is easy to use and presented well. Drop down menu's and content are well organized for use. This recommendation comes from a farmer that lacks computer skills, so if I can use it so can you.

Lu Lu's Suds
USA
Mer än 3 år användning av appen
Redigerat 14 april 2021

He takes all his time to help me out I was grateful to have Hrithik with me today to help me manage I will be lost without his help.

Saphir Online Boutique
USA
Mer än 3 år användning av appen
2 november 2022

walmart intergration support team rocks! stayed with me every step of the way and even helped me complete tasks to get things done. explained so much to me and i'm pleased thank u

karismas kloset
USA
Mer än 3 år användning av appen
Redigerat 9 juli 2018

Great level of service. They are always available to help with even the most simple matters.
The app is easy to use, it is Wal Mart marketplace and catalogue that has many faults! Highly Recommended to start Walmart marketplace.
Nidhi has been very supportive in helping me with my many issues and I am very grateful. Thank you.

4you 4them
USA
Mer än 3 år användning av appen
12 mars 2019

Nidhi has been a live saver! She helped me to get my store on Walmart.com and explained everything in detail. i could not have done with out her!

OneStopMovieShop
USA
Mer än 3 år användning av appen
29 oktober 2020

Abhilash Srivastav excellent customer service, he always help me and take actions in a shortly time. :)
Thank you

Vanns
USA
Mer än 3 år användning av appen
23 november 2022

This app was very helpful!. I was able to create a shipping template and more! I strongly recommend this app.

MountEase
USA
Mer än 3 år användning av appen
25 juli 2020

This app is really amazing but the best of all is the chat reaction time and their help is 24/7 available. Highly recommended!

ASNY Collection
USA
Mer än 3 år användning av appen
7 september 2021

It is good app. We increased our sale with this app!! also save a lot of time. The CS is really good as well

JWorldstore
USA
Ungefär 3 år användning av appen