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it was very helpful on showing me and telling what all i needed to get started I would recommend to any starting out
If I could give this app no stars I would. I have spent the last month in chats getting no where. Support is none existent and all they do is put in tickets for which you never hear about again. Not one thing has been resolved. I showed in the app I was getting 60 day free trial but in my shopify it said 12/1 I would be charged. I chatted and was told that what it showed in the app which was 1/1/24 was correct and I wouldn't be charged because they had to send that over and they wouldn't. Well I was charged today. and they will make a ticket. Wow! Those tickets that you never hear about again are just to get you out of chat. The chat support can't actually do anything except make tickets that you never hear from again. This has to be the worst app I've ever tried.
Customer Service is great and App seems to be working well. I would recommend this app to others. Thanks
Looking forward to a new journey! So far, it has been smooth riding a through the integration process! Ready to hit the market! Couldn’t of done it with the great app support, customer support! Definitely recommend it!
Really recommend! I regret not knowing this app earlier it is perfect fit for my needs. Really recommend!
CED Commerce was a lifesaver and helped me tremendously this was the best tech support I’ve ever had and I would recommend anyone who has a need to sell I just want to make sure you really know how much this means to me
We are using the CedCommerce Shopify integration to pull in our Walmart orders to our Shopify site. I watched a few training videos but still had some questions so I used the chat option and hopped on a screenshare with Abhilash Srivastav and he was a lifesaver! He spent a great deal of time walking me through the everything from the Dashboard to the Shipping Settings. This has been a huge help for out company to both track and fulfill our Walmart.com orders.
I used this app. It looks great at the beginning, but it takes several attempts to get your products published on Walmart. After my trial period I received a call from sales rep and was offered a big discount in order to opt-in for yearly plan, but never mentioned about non-refundable policy to us. I been trying to request for refund which was refused in every possible way.
Please do not become too fascinated by the discount offered and try using the app for at least 3-4 months because you will never receive any refund from these guys and read terms and condition before opting in as the sales rep will never tell you about non-refundable policy. We made a mistake of trusting the representative and lost almost $300 to these people.
Cannot be associated with such an organization.
I have to give 1 star other wise they do not deserve any stars
Hi Tejas,
I apologize for the inconvenience caused but we can't offer you a refund because you do not wish to sell on Walmart anymore and you clearly state that you do not have any problem with the app. The app is not responsible for your sales as it totally depends on your products and the information you provide with your products.
Also, we have terms and conditions in the beginning when you install the app.
The moto behind offering discounts is that the seller can get the services at a cost they can easily afford.
Top notch support. Typically replies almost instantly. Switching from Shopify inbuilt connector, and Ced is much better. We have had almost every order with the shopify app transfer days later after fulfillment resulting in terrible metrics on walmart. Hopefully with Ced it will improve, as their app seems to be well thought out and functions how it is supposed to.
Setup was fairly easy, with prompt support to questions that I had. We seem to be fully up and running now.
Dear Thomas,
Thank you for taking the time to share your experience with our support and our Ced Apps platform. We greatly appreciate your feedback and your trust in our services.
It's fantastic to hear that you've found our support to be top-notch, with quick response times. We understand the importance of timely assistance, especially when dealing with e-commerce integrations.
If you ever encounter more inquiries or require further assistance down the road, please feel free to reach out to us. We're here to help you every step of the way.
Thank you for choosing Ced Apps, and we look forward to continuing to support your business's success.
Best regards,
Team CedCommerce
Last update: I migrated my Walmart account to the "shipping templates" feature, as requested by Walmart, and it broke. Value shipping, which was removed before, was added back in. I tried fixing it. I emailed the company. They ignored it. I emailed again. No answer. I opened an official work ticket. Nothing happened for days. I cancelled my account and am using a cheaper app that does what they say. I doesn't help that they are headquartered halfway around the world and they are working their day hours, not our day hours, so I don't get a response, if any, until 12 hours later. Update: They company increased the limit and gave me 30 days. I have enough sales from Wal-Mart to justify the cost for the past month. I can't give them five stars because the cost is high for what it is (shopify monthly cost alone is barely more than this app), and it isn't perfect. It does what it says and I can't complain about competency. Old: Only allowed uploading of 30 SKUs for a week trial. Either give me a free subscription with limited SKUs or give me a week trial with unlimited SKUs. Hamstringing me both ways is somehow supposed to prove your concept? The idea is that you let me set my stuff with your system and see how successful it is and if it's successful, I continue to pay. That's the plan, right? How successful do you think I'm going to be with only 6 days and 30 SKUs? I just went around you and installed the Wal-mart app directly. It's not as efficient, but at least all of my SKUs can get online. And a $50/m app to make the free one more efficient isn't going to cut it. The Amazon app is free and it works pretty well. In fact, all the marketplace apps work pretty well for $0.
Hi Josh,
Apologize for the inconvenience caused to you.
We would like you to re-install the app and give us another chance to serve you with an extended trial to use the app to the fullest and check all the app features.
We would love to serve you again.
Thanks,
Team CedCommerce