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If I could give this app no stars I would. I have spent the last month in chats getting no where. Support is none existent and all they do is put in tickets for which you never hear about again. Not one thing has been resolved. I showed in the app I was getting 60 day free trial but in my shopify it said 12/1 I would be charged. I chatted and was told that what it showed in the app which was 1/1/24 was correct and I wouldn't be charged because they had to send that over and they wouldn't. Well I was charged today. and they will make a ticket. Wow! Those tickets that you never hear about again are just to get you out of chat. The chat support can't actually do anything except make tickets that you never hear from again. This has to be the worst app I've ever tried.
First let me start by saying ... The best customer services in the world. Secondly Excellent Tech Support Team . I'm not being paid for my review, this is my honest review. P.S. Thank The Entire Team & Staff
We are still in the setup process to sell on Walmart and the customer service is extremely helpful and available.
Hi Susan,
Thank you for sharing your positive experience! We're glad our customer service team could assist you during the Walmart setup process. If you need further help, feel free to reach out anytime.
Best regards,
Team CedCommerce
This app has so far worked soo well for me. It has helped me in completing my Item Setup part of the Launch Checklist for Walmart soo far a nice experience.
Would like to thank the Business Analyst Mr Hrithik Srivastava how took lot of pain for making me apply by reaching me out on call and mail and I as I got approved for Walmart he completed the launch cheaklist for me and helped me on the whole onboarding process for the app and Walmart as well.
So far a thumbs us for the ced app hope to make some good sales and continue with the app.
In the end Ced team and app ROCKS.
Gary M Low
LowSport LLC
Title: Exceptional Service & Superb Functionality!
Rating: ★★★★★ (5/5)
Review:
I'm delighted to share my overwhelmingly positive experience with CedCommerce's Shopify application. I found the app to be impressively user-friendly, efficient, and robust. But what genuinely stands out is their phenomenal customer service!
The CedCommerce team exemplifies promptness, professionalism, and deep product knowledge. Anytime I had a question or encountered a roadblock, the support team was just a message away. Their swift and clear responses, coupled with a genuine willingness to assist, made troubleshooting a breeze!
Beyond just solving issues, they actively listen to user feedback and continuously improve their product. It's refreshing to see a company that values its customers' input to such a degree.
The app itself is seamless, feature-rich, and it flawlessly integrates with Shopify. It has simplified my workflow and significantly enhanced my store's capabilities.
In summary, CedCommerce offers not just a top-tier Shopify application but also an extraordinary customer experience. This is one investment I am delighted with and would highly recommend to any Shopify store owner.
Dear Michael,
We're thrilled to hear about your positive experience with the CedCommerce Walmart Connector application! Your kind words about our user-friendly app, efficient features, and robust integration mean a lot to us.
We're especially glad that our customer service stood out to you. Providing prompt, professional, and knowledgeable support is a priority for us, and we're pleased that it made troubleshooting a breeze.
Your feedback matters. We're grateful for your input, and it's rewarding to know that our continuous improvements resonate with you.
Thank you for your recommendation. We're excited to keep contributing to your success as a Shopify store owner!
Best regards,
The CedCommerce Team
I have tried many Apps for building from Shopify to Walmart. NONE of them works as well as this one. It was never going to be easy but the Ced app makes it as easy as it possibly can be. And for any problems, they are always on hand and very helpful. I am now about to try the Amazon app fro Ced also.
Hi Kevin,
We're truly honored by your kind words and thrilled to have earned your trust! It's fantastic to hear that our Ced app has stood out among the various options you've tried for integrating Shopify with Walmart.
Thank you for highlighting our customer support – we're always here to assist you whenever you encounter any challenges or have questions. We're excited to continue supporting you on your e-commerce journey.
Thank you for choosing CedCommerce!
Best Regards,
Team CedCommerce
Great customer support, assisted me on things I want to change on the application it self. Kudos awesome!
Thanks Joshua for your words. We will always be there for you.
First of all this software is amazing, yet what makes it even better is the support. Adeeba in customer support has been amazing! 2 years ago the approval process and up loading products was 180 page PDF and 14 months of pain. I literally got software yesterday, got approved and products published within 24 hrs. Amazing!
Thanks William for sharing your experience and appreciating our team work.
Fantastic, needed help got all my answers and works perfect! Would recommend to other merchants who need this solution!
Works perfectly! Customer support is AMAZING! Very helpful and will guide you through the process. It's very easy to get your shopify products onto the walmart marketplace (once you're approved by walmart)! I thought the process would take a long time but my products were live on walmart the next day!!! Happy selling!