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I have 22K SKUs and the chat support has been wonderful helping me with setup every step of the way, I really appreciate it!
The integration process has proven to be more difficult than it should be. Things need to be made easier so that noobs can better understand what they're doing. It would be nice if CedCommerce offered some kind of a package deal as I know Ced also deals with other connections such as Amazon, etc. I am going in circles trying to improve store connections and traffic access. I'm going nowhere.
Dear Pioneer Kitty Market,
We sincerely apologize for any inconvenience you experienced during your interaction with our support team.
After carefully reviewing the communication, we understand that there was a misunderstanding regarding the compatibility of our app. We want to clarify that the app is designed specifically for Sellers selling on Walmart US, and we regret any confusion caused by the link to the Walmart CA app.
We genuinely value our customers and aim to resolve their concerns effectively. Your feedback has highlighted areas where we can improve our support services, and we are committed to making the necessary enhancements.
We kindly request you to give us another opportunity to serve you better. Please consider reinstalling the app, and our dedicated team will be there to assist you promptly and ensure a smoother experience.
Thank you for your understanding, and we look forward to providing you with an improved and satisfactory experience.
Best regards,
Team CedCommerce
the help and assistance given was 5 star quality was really impressed. great for a easy transition to Walmart marketplace
I was amazed. I’ve tried many other apps regarding the Walmart integration and I found this one and this works exactly like what I wanted. Walmart’s user interface and their seller central is horrible to use, but this app make it so much easier. Inventory update works perfectly and just one click to import/export my products to the market. And they gave me a step by step instruction on how to successfully upload my products onto Walmart. Answered all my questions and also guided me in the right direction!
The app itself is a fine however do not try to cancel. There is no place on your app to cancel, no reference to cancelling in any help sections. I spent 10 minutes looking everywhere for the cancel subscription button.
Then, I was another 10 minutes into waiting for a customer service rep that then said I needed to have an online meeting before I could cancel?
20 minutes of my life I will not get back just trying to cancel a service I no longer want.
As an update, someone did contact me and my subscription was cancelled within 24 hours.
Dear Seller,
We apologize for the inconvenience you faced while trying to cancel your subscription. We have now improved the process with a clear cancelation option in the app. Your feedback is valuable, and we hope you'll reconsider using our app in the future.
Best regards,
Team CedCommerce
I wish we had other options. Not very happy with this app at the moment. We consistently have product listing and order synching issues.
Awesome Job By Everyone in their Team. Im new to the online store with a little knowledge. CedCommerce Team is very Helpful to answer any of my Questions. I Had Chhavi ( Business Account Analyst ) second Time for help. she is Very Professional and kind. she also made sure if i needed help please feel free to contact us anytime. Thumbs Up!!
Dear Sunil,
Thank you so much for your fantastic review! We're delighted to hear that our team at CedCommerce has been a valuable resource as you embark on your journey in the online store world.
If you ever need further assistance or have more questions, please don't hesitate to reach out. Your success is our priority, and your feedback energizes us to keep up the good work.
Thumbs up to your journey and to your kind words!
Best Regards,
Team CedCommerce
1. Best app on the market for this use case
2. A ton of functionality - everything you want
3. Very responsive customer service
4. Fast and works well
5. Reasonable pricing However, the UI is not intuitive and I needed help to figure it out. But other than learning the UI for the first time, I highly recommend.
Highly recommend it. CedCommerce team is very responsible and quickly solved any problem with integration . I wanna thank to them for all the help and support. I really appreciate it. Integration just took about 1-2 days .
Walmart is starting to catch on so with these CedCommerce guys you could have a better time than Amazon support. Many compliments to them here with a very indepth and fluid app integration. -Cheers
Hi Peter,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our CedCommerce team's support to be on par with, or even better than, Amazon's. Our goal is to provide seamless and comprehensive app integration, so it's wonderful to know that our efforts have made a positive impact on your experience. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out.
Cheers to your continued success, and thank you for choosing CedCommerce!