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Best customer service. Super responsive with all the knowledge required for this app. Went above and beyond for support. Very detailed answers and quick solutions for the problem. I can easily say its the best app to integrate your Shopify to Walmart Canada.
Excellent application and it does fast and accurate synchronizing of products on Shopify with Walmart and Shopify with Etsy. 5/5 Excellent customer service, the best so far. Ready to help and make sure an issue is fully resolved 5/5
Downloaded the app as the app listing mentioned the following: [Free plan available. 7-day free trial. Additional charges may apply.] HOWEVER, there is NO FREE PLAN - just a 7-day free trial, which is different than a "free plan available." Please update your listing to reflect accurate information.
This app is fairly complex but also looks to be comprehensive. Thus set up requires some assistance along the way. Support team however is available 24/7 to assist with all set up issues and questions (they get a 5 star from me). Only giving a 4 star overall rating right now as I don't feel I know enough to assess the overall value of the app as yet until it's fully set up and we are using it day in and day out. I will update my rating in 2-4 weeks when I have a better sense of it.
Please be careful using this app, they are able to manipulate coding to the point where your product cannot be found in the Walmart search bar. So you don't have any choice but purchase their SEO Plan. Someone in customer service, ask me for my Walmart seller center, username, and passcode. They don't need this information to help. I notice once I deleted the app I was able to find my products.
Hi Kimitrea Yates,
Apologize bad experience you had.
I tell you that Walmart takes time to show products in the search bar (24-48 hrs). Sometimes, due to low Content and discoverability scores, the product does not come up in the search even after 48 hours. Then, in that case, we offer free SEO services to our sellers to help them get their product in the search results and get sales from Walmart. We usually ask sellers to create a user account on their Walmart Account with limited access, which helps us analyze all these things and share the exact cause of the problem.
I would like you to connect with us on walmart-helpdesk@cedcommerce.com so that we can help you further.
Great support! I was having trouble getting everything synced and they were very responsive to help me. The products uploaded successfully to Walmart with all our pictures, pricing and description, so it worked! :)
Was using the Marketplace Connector application but ran into an issue where you can't designate which location your inventory was coming from for Walmart connection. CedCommerce Walmart solves that issue by allowing you to designate locations so that only your inventory in a specific location (non-amazon mcf) will appear on Walmart!
Hi Mark,
Thank you for sharing your feedback with us! We're delighted to hear that CedCommerce Walmart Connector resolved the inventory location issue you faced with the Marketplace Connector application. Providing the ability to designate specific inventory locations for Walmart connection is an essential feature, and we're glad it has proven beneficial for your needs.
If you have any more insights or suggestions to share, please don't hesitate to reach out. We're here to ensure your experience with CedCommerce remains positive and efficient. Your feedback helps us continuously improve, and we appreciate your support in choosing our services!
Best Regards,
Team CedCommerce
They required I pay $480, a full year subscription up front then afterwords told me it could take 3-4 weeks for Walmart to review my account before a set up can be done. How can you take money and delivery nothing in return? Having to dispute the transaction through our bank to get our money back. Stay away at all costs, they are con artists just stealing money. Please disregard all the positive feedback below as you can see this was done by the company themselves to inflate their rating. STAY AWAY.
I tried the trial and it does work and seems to work well for very simple products. Items that have variations and important tags with information are not working well with the system. We needed to add more information to the listing that was not integrating and ran into some bugs. Support help is aggressive and they call often to help, but they must be overseas because they call late at night. I have received calls and messages from them at midnight CST. The support help is also difficult to understand, and they also have a hard time understanding what I am trying to communicate with them. We have put this integration on pause until further progress from both them and a more user friendly walmart platform.
This is my very first time using this app and so far the customer service has been by far excellent! Highly recommend. I got the 99 plan and had some issues but the team is helping me out.