CedCommerce Walmart Connector , 631 則評價

This is the worst app I have ever come across, do NOT use it, I upgraded to have them optimize my Walmart listings and I'm in my second month and still no delivery, they keep promising and still nothing, I'm surprised Shopify allows them to stay on here, it is the worst.

Only works for very basic product uploads. My products have variations and it does not work uploading separate SKU's on variations. Worked with them for hours and they did not fix it. In chat they will leave you sitting there for 30 minutes while they try and fix. After I asked for a refund because it did not work they started ending chats immediately and wouldn't communicate.

All these reviews must be fake. STAY AWAY FROM THEM. They sell you the app with a lie that you can revise and organize your listings on their console. Just after I checked out I was told I cannot do that. Since then I have been asking to cancel the subscription. They wanted me to pay for additional development that they need to do for their app. When I told them this is unethical I was told they mistyped their message. They say they have 24/7 support but I got messages like "It is midnight here. It is a holiday here" It has been a month they didn't resolve my problem. They keep asking for the same data over and over again with the promise to resolve my issue in 2-3 days. I asked for a full refund since I couldn't use the app at all. Additionally, they broke my correct listings and now I have to pay again for the feed. They do their best not to issue a refund. I will open a claim by calling my bank and another claim on Shopify. They do their best to rip you off.

Downloaded the app as the app listing mentioned the following: [Free plan available. 7-day free trial. Additional charges may apply.] HOWEVER, there is NO FREE PLAN - just a 7-day free trial, which is different than a "free plan available." Please update your listing to reflect accurate information.

Please be careful using this app, they are able to manipulate coding to the point where your product cannot be found in the Walmart search bar. So you don't have any choice but purchase their SEO Plan. Someone in customer service, ask me for my Walmart seller center, username, and passcode. They don't need this information to help. I notice once I deleted the app I was able to find my products.

They required I pay $480, a full year subscription up front then afterwords told me it could take 3-4 weeks for Walmart to review my account before a set up can be done. How can you take money and delivery nothing in return? Having to dispute the transaction through our bank to get our money back. Stay away at all costs, they are con artists just stealing money. Please disregard all the positive feedback below as you can see this was done by the company themselves to inflate their rating. STAY AWAY.

EDIT 8/28/20: In their effort to make us look like dummies in their reply, the developer completely missed the point of our review. UPCs (or lack thereof) were never mentioned by us, and weren't a problem in the least. And of course mapping is a required step; our issue was with the mapping process itself, which was overly clunky, technical, and tedious. Walmart's own Shopify app handles all of these tasks with far more elegance and intuitiveness.

### Original Review ###

We couldn't uninstall this app fast enough. Importing products is clunky; mapping them is tedious, convoluted, and mysterious. And that's only with a half dozen SKUs that we wanted to funnel to Walmart for a trial run. We could have saved ourselves a ton of grief by setting them up on Walmart directly.

Unless you are VERY experienced with product feeds and associated issues, this is not for you. When our feeds actually published, the mapping was a mess and nearly all lines items would have had to be manually entered on the Walmart site, had we not pulled the plug after testing a few products. Also, once published, we were unable to make any changes. Just an awful experience all around.