We have had some challenges with the app because of how our store is setup, but Nidhi has been exceptional with support. We are able to Skype Nidhi seemingly any time of the day or night and get a quick and friendly response. Looking forward to doing more integrations with CED Commerce!
This company keeps publishing my items without my permission or knowledge. I am not ready for my items to be published yet and I keep receiving orders. I have contacted them several times but they still have not fixed the problem. Very disappointed. I would not recommend them.
Sexy Sparkles Fashion Jewelry
I honestly did not think that these guys could intergrade my shopify with Walmart but they were able to with no issues, customer service is AMAZING always helpful and answer the calls. thank you
We've been using this app for a little over 6 months and I must say we are satisfied. The onboarding was a little challenging, considering its a new platform; however, the team, especially Dan, was very supportive until we went live, and they continue to provide great support. We are pleased with the product and the service.
Great level of service. They are always available to help with even the most simple matters.
The app is easy to use, it is Wal Mart marketplace and catalogue that has many faults! Highly Recommended to start Walmart marketplace.
Nidhi has been very supportive in helping me with my many issues and I am very grateful. Thank you.
Absolutely love this app! I've almost integrated my entire store and their team was very helpful every step of the way. They even contacted Walmart on my behalf and talked to them when I had issues. Their app definitely simplifies uploading products to Walmart's system. Thanks again for all the help guys! - Greg, owner Luckyrings.com
Very Happy with Customer Support. One of the best app I have used. I will be using rest of apps from CED Commerce as well. 5 Stars ... all the way.
Really a solid app. Kept our orders and inventory syncing well. Exceptional customer support, which can be tough to find in this industry. Nidhi, our customer support manager, is readily available when needed and very helpful! I would not hesitate to recommend this app to any ecommerce business.
DO NOT USE IF YOU ARE A CALIFORNIA SELLER
There are currently issues with the way Walmart.com handles sales tax for California sellers, which this app (and their support team) will not be able to assist you with.
In general, when working with Walmart Marketplace, it's a good idea to work with one of their Channel Partners to ensure things go smoothly. While CED Commerice is one of those partners, their relationship with Walmart is apparently very weak and/or they have no sense of urgency. (Walmart doesn't really seem to give them the time of day, which means any issues you have that you may want your channel partner to help with, don't actually get addressed.)
Also, other people's comments about set-up are true: Getting started is ROUGH. You will need to devote many hours over several weeks to get things going. (This is, in part, because their support is very slow, in a time zone a world away, and not everyone is entirely competant. Your mileage may vary.)
We're definitely not thrilled and have switched to a different Walmart app that has been going much better. (You get what you pay for, it would seem.)
Just started using it less than a week ago but so far so good...easy implementation with really good and proactive customer service (Nidhi)...I also use their JET integration app...both work technically well and have good customer service. I got sales on both marketplaces quickly after installing.