The Lifestyle Luxury Store
Just installed the app, lets see how it goes, it has some really good reviews but i can only comment after a few days of using it.
Keep up the good work.
~ Team PricesOnSale.com
Honestly, it feels like I have never given 5 stars to an app before because they all have some underlying trick or ploy and I understand it is business and so I try and find the best apps knowing none will be great. Wanelo has brought me back to a place of realizing the mutual benefits when all companies join together to make customers happy.
Our sales have increased 30% since Wanelo and yes, we do pay Wanelo 10% of the sale price but if you have a 30% or 40% markup, then you are certainly winning in the end. Easy setup and awesome support, this is a great app to just connect and watch increased sales roll in.
Wanelo brings us some traffic and sales. Don't expect to blow you away, but heck, you can't complain with some extra sales & exposure.
Was really excited about this, but there is no way to set individual shipping prices for a product or set a shipping tier. You also cannot adjust the product cost if you opt to offer free shipping.
This app sets you right up with Wanelo and there isn't much work beyond that. I have received some sales from Wanelo and everything went well :)
App doesn't even work, it gives 500 error when logging into Wanelo.
All In One Place With Us
I wish, I could give Wanelo 10 stars!! This platform is super beneficial for ALL Shopify Stores. Trust me on this. All I do, is list and it syncs to Wanelo for you daily. Then sit back and enjoy all the orders coming in. So far, in one month with Wanelo, I processed more than 3k in sales! Not bad for just one source.
Customer Service: These guys are also great doing customer service. I had the blessing to chat with Courtney and Henry and both of them are great dealing with me! I'm not easy sometimes. But, they are really good answering your questions and the best part is that THEY DO LISTEN to all Shopify Store Owners. They take our feedback to improve their services.
Closing: Get it now!!
Made Drift Apparel Racing
Lack of proper support. Customer service staff not trained in communication and retention. Seemed seriously disinterested in helping us with our specific problem. Not at all concerned that we hadn't been paid for any orders that had been shipped and delivered, instead, blamed it on the assumption we hadn't been approved or filled out the proper forms (which we had done several times, even received all the notifications saying we're ready to sell/approved for Wanelo). Claims that Stripe was the reason for delayed processing, we use Stripe with the same details through several channels, never have had an issue.
Things started off promising, but the overall bugginess of the site is unmanageable from our point of view. Updates to company profile NEVER went through, never got paid for orders made through the system so we ate all costs... Just wasn't worth it.
Over a decade in the Ecommerce space running stores that generated millions in revenue, I've only run into a handful of companies that I would not only never work with again, but be quite active in telling others to avoid them at all costs. Wanelo is one of those companies.
No support for Canadian stores, you cannot complete the installation as you need a USA routing number.
We've been using Wanelo for over a year and we don't have any good things to say about them anymore.
Wanelo definitely brought lots of traffic to our store before, now the sales went down. They have their own audience, which is pretty good for the business. However, they keep changing their payout rules on such short notice and twice in past half year. At first, they pay you when you fulfill the orders, then they changed to pay you when the package is "in transit", which I understand. NOW, they only pay you after 15 business days when the package is "in transit". Basically, they only pay you twice a month and just hold you money for 15 days. More that that, they've increased their commission fee from 10% to 15%.
Wanelo has no phone supports. They don't really response to your email unless they need something from you.
BEWARE the cost of doing business with Wanelo! BEWARE!