Overall rating Based on 191 reviews
They don't update products from my website to wanelo account! Absolutely not working app. And 0 sales
Nifty Thrifty Co
Sold items two months ago was never paid. No response. No Nothing. Followed instructions for shipment still nothing. Absolutely no customer support. This company is terrible. I urge other sellers in the same boat to contact the CALIFORNIA ATTORNEY GENERAL as this is fraud. They are stealing from people.
BEWARE!!!!! DO NOT USE THIS COMPANY TO SELL!
Awful. Awful. Awful. ABSOLUTELY NO Support. Terrible application process. It's been over a year now since adding the Wanelo app. Even though I've submited my EIN and bank account info over a 30 times I'd be willing to bet, I either got ZERO feedback regarding my submissions or my status continued to show that my store was ineligible. I've contacted support several times and even used one of my complimentary Shopify support hours hoping they might have a quick fix. I get the impression Shopify is well aware of their poor performance and stays out of it. This app should be gone with "FinditQuick". Absolutely NO SALES! - That goes without saying. But here's the best part... if I login to Wanelo, not going through the Shopify sales channel, my store actually has a profile with 33 published products (out of probably about 500 with thousands of variants). So not only were some of my products accepted probably well over a year ago, but I was continuously told my store had NOT been accepted or that I constantly had to resubmit my personal and very sensitive information. It's infuriating that Wanelo is allowed as a sales channel with so few to access in the first place.
Awful app, I cannot find words for their lack of the support and how the app is buggy!!!
Stay away from this app.
OMG LISTEN TO THE BAD REVIEWS. HAD PURCHASES WHICH WERE FULLY PAID FOR & TRACKED & DELIVERED MONTHS LATER NEVER RECEIVED A PAYMENT. THESE PEOPLE ARE THIEVES AND THEY ARE OUT TO SCAM YOU. NOTIFY YOUR BETTER BUSINESS BUREAU AS THEY NEED TO BE INVESTIGATED! WE WORK TOO HARD FOR OUR MONEY!!!!!
Never get paid from them. The product was shipped on Dec 17 and delivered on Jan 2. We emailed email@example.com twice on Jan 22 and 25 to ask about the payment but never got a response from them. It's Feb 2 and we still haven't got any payment or response from them. We now suspect it's a phishing company...
Black Velvet Indulgence
What a rip off. Holy cow. 18% plus 30 bucks a month or MORE for the privilege of them taking 18 %? Wanelo get your act together.
Cute By Design
They are a rip off. They take longer than a month to payout thinking you will forget or not keep track and when you request they will tell you they paid you out already! They're full of it! Do not use them!!!
Don't like it. I don't get a lot of sales from it but they charge 17.9% of your sale and it takes one month after delivery to get paid. Definitely not worth it.
Doesn't update the products listed and clearly they have an issue based on so many poor experiences now documented on the web. Hard to remove from Shopify.