Overall rating Based on 191 reviews
Love Live Create Furniture Home Decor
I wish I see these reviews before.. waste of time.
Got one order from W., and didn't get paid. They told me about 14 days waiting period but but today is 1/12/17 and the order from november wasn't paid. I emailed them again and today they told me my bank account isn't right, they try to send payment and was rejected by back. BS that what i would like to say.Not planning to sell on this platform. I can't even log in to the account anymore.. BS
Four Kings Clothing
Started using Wanelo Nov 27th, Started receiving orders almost right away. Its Jan 2nd, and we've fulfilled almost 20 orders with conformations that the customers have their packages. But we've yet to be paid from Wanelo. When we ask via email(because thats the only way you can get in contact with someone), they send automatic messages. We're in the hold over a thousand dollars with this company, and we've had to suspend all orders coming from Wanelo until we get paid for all packages sent. I think this is a very good sells channel if they get their payment to venders in order. I will post again in a few days to update on payment.
Sock On By Bkbt
Not much traffic from wanelo compared to last year. Now, they just promote the big company like urban outfitters because they can make more money that way.
Pay out is painful, it takes more than two weeks to get your money. On top of that, they say they charge 15%, BUT ACTUALLY they also charge "processing fee" to the VENDORS as well as the CUSTOMERS!!!!!! (we didnt find out about this until one customer emailed us the extra charges on their total. )
Really miss the old wanelo
Claim to take 15% commission.
This is copy and pasted from our "seller dashboard" which doesn't really offer any detail about orders or anything with substance.
Payment Date Transfers Refunds Adjustments Seller Payout ?
2016/10/15 $13.90 -- -- $9.81
2016/10/22 $12.15 -- -- $8.37
2016/11/01 $12.15 -- -- $8.37
2016/12/01 $19.85 -- -- $14.70
2016/12/05 $10.00 -- -- $6.73
2016/12/09 $19.89 -- -- $14.73
As you can see based on the seller payouts they are taking closer to 30% and it all depends? They are crazy! 15% is a big commission for something like this being as there support is non existent.
To top it off these seller payouts haven't even hit our bank. Could have been a cool app. It didn't make our business but it was a good way to get product to new customers. Just wish they would of held there end of deal.
Will be contacting BBB and filing police report with there local police. They need to be shut down.
The Word Changes
not having a good experience with Wanelo. Their app is not populating my store products and they are not being responsive concerning the issue. They have told me that they will fix the issue then they take a long time to get back to me. I am the one that has to follow up. They then say the issue is fixed but I check and it's not. I alert them and they don't respond.
Whimsical Embroidery Designs
DON'T WASTE YOUR TIME. I sold a couple of products and they won't pay me. I've had to file two complaints on BBB and have contacted their CEO and nobody responds. I'm still waiting for my money. Their customer service is TERRIBLE. They ignore emails and its hard to get through to them. They hung up on me while I was talking to a rep. TERRIBLE, TERRIBLE, TERRIBLE. DON'T SELL ON THEIR SITE.
I applied to Wanelo through Shopify but there was a problem with my account because I don't have a US ID yet. (I have everything else; company info, tax id etc.) Wanelo support basically told me that I can't have a Wanelo seller account until I get my ID.
However a few minutes ago, an order was placed from Wanelo and although I changed the price of the product in Shopify; Wanelo did not update it and sold my product with discounted price. And most frustrating part is I can't even log in and see my Wanelo account details&pages.
Just stay away from Wanelo...
Well I have not received many purchases from this app. The purchases I did receive does not list the client's correct phone number nor an email where we can confirm the customer's order. We design custom shoes, personalized cups and etc therefore we need to communicate with our customers by sending pictures. This app does not allow Eshays to properly communicate with our customer base.
Terrible app....I'm going to uninstall it. Last year I would get so many purchases from my website and I would get my payments within a few days. Now I get maybe one purchase every 3 months and then I need to wait an additional month for that one payment to come to me. Why give 15% for that?..no thanks. BYE BYE! https://cococherice.com/
Just set up Wanelo on my shopify http://www.coverlabusa.com and had no issues, easy set up for shopify atleast. Haven't sold anything yet so I'm holding out a star to see how that works, a little worried with all the bad reviews but hopeful so far