Wanelo

Wanelo

Free to install. Additional charges may apply.
Rating (2.4)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

December 12, 2014

Languages

English

The Wanelo Sales Channel was built to help merchants find new customers and grow their business.

Wanelo's users come to do nothing but shop, so the Sales Channel was built to help merchants reach new customers, build a following and grow their businesses. Merchants love how seamless the integration is, from syncing products to fulfilling orders. Once a merchant's products are live, they can just sit back and watch the sales come into their orders dashboard.

Wanelo's users come to do nothing but shop, so the Sales Channel was built to help merchants reach new customers, build a following and grow their businesses. Merchants love how seamless the integration is, from syncing products to fulfilling orders. Once a merchant's products are live, they can just sit back and watch the sales come into their orders dashboard. more
  • Public storefront with your synced products and curated collections
  • Customize your store's settings in a step-by-step experience
  • Manage your orders like normal in your Shopify orders dashboard

Pricing

External charges may be billed by Wanelo separately from your Shopify invoice. Learn more

Free to install

We charge 17.1% commission on the subtotal of fulfilled orders

Free to install

We charge 17.1% commission on the subtotal of fulfilled orders

All charges are billed in USD. See all pricing options

235 reviews

Overall rating
2.4
Counts per rating level
  • 37% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 46% of ratings are 1 stars
May 19, 2023

Does not seem to do anything. Been waiting for verification for 2 months and got no update whatsoever.

MarulaLab
United States
Time spent using app: 2 months
Wanelo replied May 20, 2023

Hello MarulaLab! Thank you for your review. Your store is missing a verified payment account, which is required before your store can sell directly on Wanelo. Once you finish adding this information, your store should be approved to sell within 48 hours.

We sent you an email with the instructions on how to update your store and payment settings. Please get back to us when done so we can review your application.

Edited May 18, 2023

For those who will be/already selling in Wanelo:
I have not been paid for many orders I fulfilled last year. If you still have many orders not fulfilled and the payment received is not timely, you should really consider giving up.

Jenna
United States
Time spent using app: Over 1 year
Wanelo replied May 20, 2023

Hello Jenna! Thank you for your review. We apologize for the delay and any inconvenience it may have caused.

We needed to complete internal restructuring to ensure we can better assist our partners in the future. Rest assured that all your orders will be paid accordingly.
We appreciate your understanding and patience. Our team is committed to our partnership more than ever.

Please let me know if you have any questions by sending an email at shopify-support@wanelo.com.

April 21, 2023

Absolute nightmare to get your money. I have seen the responses they give to other poor reviews... maybe if every seller is experiencing the same issue there's a problem, eh?

They allege a 30 day payment window from when an order is shipped in order to prevent fraud etc... Once that window passes they 'schedule a payout' (kind of vague on the timeframe).... However... Sales made in August of 2022 took until Jan/Feb of 2023 to pay out and we had to email them to complain before it happened - no deposits have been given voluntarily by Wanelo based on their alleged payment schedule. They owed us almost $600 from Holiday sales, all were shipped promptly, I finally got my last deposit 4 months later in April. I had to send 15+ emails to get these deposits and they trickled in bit by bit. I'd get a small deposit... no response for weeks.. I email again and another small deposit. It's like they hope sellers won't ask, or will eventually stop asking and they won't have to pay money owed.

Wanelo orders pay out to your bank directly, NOT with your Shopify payments, so you need to look for a specific, separate Wanelo deposit.

On a secondary note... I looked on their site to scope it out because we had 2 buyers order $20-ish worth of items every day for over two weeks, racking up 15+ orders of $20 a piece back to back. It was very suspicious. Turns out they repeatedly give people a "free $20 gift" to spend at merchants, so most sales are $20 or less, and folks are basically getting free items. How can they afford to give so much money for folks to get free product? Very, very odd. When I asked Wanelo about the suspicious orders they brushed it off. Although existing users can access the site, it's actually no longer open to sign up new members. Their IG is stale, and website articles say they have closed. Yet somehow free money still circulates through existing users and they don't pay sellers without being asked. Pretty darn odd.

Humphrey's Handmade
United States
Time spent using app: Over 6 years

About this app

Launched

December 12, 2014

Languages

English

Built by Wanelo

About Wanelo

2.4 average rating

8 years building apps for the Shopify App Store

Support

Send a message

store-support@wanelo.com