Warranty Registration | Profit , 25 avaliações

Poor customer service, they don't reply. The Country and State fields don't work and there is no support to fix the issue.

goods app! It is easy to collect customer information! The support team is good and will solve you questions in time.

Update 3/31/22: They updated their system and contacted us. Their support has reached out to us a few times to make sure we are good. I have upgraded them to 4 stars. UPDATE 02-07-2022: We have made several attempts to reach them with their support email in the past week with NO Responses. We have an issue with their platform and can't get any support to resolve it. We are using this app for our Warranty requirements and it works great for us. Customer support is excellent which quick responses.

This is a pretty simple to use app and the team has been pretty helpful in answering all of my questions.

Update: reached support at 1 (317) 855 0216. App works ok but the support doesn't respond. We've emailed them 4 times without any reply back. There's no way to edit drop down features with Yes No options on your own so you have to use support.

Love this app and the support team! They answered extremely fast and helped with additional things I needed to add to the app. Very kind and supportive. Not sure why there are other reviews claiming they don't answer. They helped me immediately! 10/10 Recommend

I reported a bug on their form on the mobile version. I received a courtesy response but it's been 9 days and issue is not resolved. And now I have no response from them.

This plugin is not working well. Many places cannot be modified. Unable to meet our requirements. The image could not be uploaded and the customer has no way to fill in the order number. And the fees are very expensive. Too bad.

Simple installation, easy setup. Rick from customer service helped me configure some things I wanted to be tailored to my specific needs and was helpful, quick, and efficient. A good solution for building a customer email database through simple warranty registartion.

This app is EXACTLY what we were looking for. Easy to use and manage. And support responds quickly and are incredibly helpful. Thank you, Michael!!