This rating ONLY applies to the FREE version. Very suitable functionality for free version and excellent customer service - BiS was not working with the theme my site uses (Testament) and the BiS team went in and made some back end changes in my account or to the version running to ensure working functionality on my site. I didn't expect them to do this given my site uses the free version but they did, very impressed. I may, at a later date, upgrade to a paid version as there is much greater functionality that comes with the paid versions that would be helpful onsite, but the free version is a great starting point for a shop like mine. Would certainly recommend this app to other small shops with out of stock issues like mine.
Perfect customer support. I had trouble, but it was fixed. I hope this app will help us recover some lost sales.
This app was easy enough to set up on my own and it works as expected. There were a few little customizations I wanted to make and the support I received was excellent. They were quick, attentive, detailed, and helpful!
Grow Baby Co
I use this App and the integration onto my site was easy, and their customer service was quick and polite. They had responded to my email and helped me integrate the app onto my store within a few minutes.
I used this app with the Atlantic Shopify theme. They were able to write a customized app setting so we could enable the "email me when back in stock" button without having to use the "continue selling when out of stock" feature turned on. They were very quick to respond and fixed the problem perfectly.
The support team is especially helpful in resolving my issue. They found the root cause and quickly resolved it. Although they took awhile to fix the issue, they were patient and follow-up with me closely. I would recommend the App. It would be perfect if there are more customisability feature on its 'Free' plan. Overall, it was a good experience with the support team.
You can check out the App on my store at: www.emiens.com
I installed this app recently and it is great. Interested customers can now easily subscribe to be alerted when products are back in stock.
The Swym Support team is also very professional and quick to respond to queries.
Thank you for very kind review, we definitely appreciate it :)
The app is very useful and the best part is the customer service. They are amazing! They helped me set up the features to perfectly match my website, very quickly and professionally.
Thank you for your kind words, we definitely appreciate it. And we are also delighted to hear that the app perfectly matches your website :)
I downloaded this app for my online store and it’s perfect! Having the “notify me when in stock” is great. Without this app I’d be worried that a customer would forget to check back, so this helps increase my sales. It also helps me know the interest of a product before it even comes in, which helps me decide if I should order more stock! This was easy to install and customize so it matches my page. Would highly recommend !!!
Thank you for your review and your very kind words, we definitely appreciate hearing from you. And super happy that the app is perfect :)
Great support, very quick, I would recommend this. Easy to use app and dashboard too. So far so good.