The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
It's worth noting that there are some features such as SMS notifications, disabling the "email me" button on select products, and customizing your email templates, that aren't listed in the plan comparison so you have no idea until you install the app that these features are only available on Pro plans and upwards. Having all of this information up front would have been helpful. On the Starter plan, you have very little control over the app. You can't even change the email text. Rather, you need to contact Support to do it, as well as for any other changes or customizations you would like to make. It would be nice if I were able to do more things myself. That being said, the app does what it's supposed to and the Support team is great. They're very helpful and have been able to implement all of my customizations, including making the email notification button match my shop's theme. I would still recommend this app, however, in order to receive the most value out of it I think you will want to look at the Pro plan and upwards (which comes at a significantly higher monthly cost than the Starter plan).
I'm happy with the customer service this team provides, quickly reacting and doing their best to solve the issue. The app itself could be more user friendly, could be more simple, but it does the job, which is most important
The app does a great job and fits in our design just smoothly due to the customizing options. To use another language than English the support has to be contacted to do the changes - but reaction is super-fast and the implementation also. Thanks a lot again and keep up the good work
Free version is quite basic but they have a very good support so
I'm going to try the paid version!
This app helps with collecting emails when your items are out of stock, and automatically sends reminder emails the minute it is back in stock. The only reason it doesn't get 5 stars is that you cannot modify the layout and feel of the app, however the support team would help you with that in a jif. Not bad overall.
A very good app to turn interested visitors into customers. The prices are a little too expensive for small online shops that are just starting out and do not yet have high sales. If the prices were better there would be a 5 star rating.
Basics by Luamarta
Nice app and nice staff. Is intuitive. But for downloading the information in a simple way you have to be PRO. As Free only gives you the archive in .csv and you can’t see the images. PRO is quite expensive.
Waffles & Honey Jewelry
Good customer service- bugs in the beginning but they were quick to help fix them. Havent had anyone submit a back in stock request yet so more info to come...
Happy Angel UK
happyangel.co.uk have used this to display a out of stock popup for alerts. Easy to install and use.
I used this app to create alerting program. It's very functional and the customer care was available all the time.