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Many Thanks Leandra! - Great Plugin und perfect support from your side.
Best
Customer service is superb. They are so very helpful and quick to respond. However, BEWARE. Just as with many of the other third party apps that offer FREE services, once you begin using their apps, get ready to get hit with monthly RECURRING fees. Let me share an example, I just clarified with the developer that if I sign up for the monthly back in stock alerts to have the ample amount of monthly alerts needed, would I continue to be charged on a monthly basis if I no longer needed the alerts. Meaning, I have no out of stock items in my shop and therefore would not need the back in stock alerts. They responded saying that I would be billed monthly regardless until I opted to switch back to the free plan. This is how they get you. I am currently looking for another option but it appears all third party apps behave this way and is extremely unappealing to me.
Thank you for taking the time to leave us your review, and I am sorry to hear that you had a bad experience. The service that we provide is a subscription service very similar to all other subscription services where in you are charged for the usage of the application regardless of how much you have used the application. You are also charged for the service till the time you choose to downgrade your plan or you choose to uninstall our application. Our terms of service is very clear and we do not lock you into our service for any period of time. You have the option of uninstalling the product at any time so you don't get charged when you uninstall or downgrade to the free tier.
I like this app! Recently set up the Klaviyo integration and it works perfectly. Support is available very quickly should I have a question. Have been using it for quite a while now.
Great customer service and very nice solution :))))
Easy to install, looks great and I received quick assistance when I made a change in my theme code that didn't automatically work with the app - many thanks to Dennis.
Great customer support: prompt and proactive response - solved my challenge in a matter of minutes!
This app works as it should and best of all, support is responsive and will figure out what you need - 100%.
Some of the best customer service I've ever received. Sent support request, responded quickly, accessed our site, made the adjustments and sent a message back. You just don't always receive customer support like this. Very rare. Highly recommend not only for the beautiful, intuitive software, but for the excellent service.
We really enjoy this app! All apps have small issues, however, the main driving factor in whether or not we maintain using an app is the support that is offered.
I can say the very small issues we've run into so far have all been promptly fixed. The support is great from these devs and we will continue to use this app moving forward.
The app is easy to implement and to adjust according to your needs. But especially I liked the fast, friendly and professional support. Within less than 24hours I got a reply to my question with a proper explanation including screenshots. Furthermore there was also a follow-up to see if I could fix my issue.
Their customer service went above and beyond to help me with my issue. The app does everything I need, really happy with it.
really nice support! everything good i really liked this app can reccomend 100000000% go for it i you can!
Great app and great features. Also brilliant customer service. The app does bot support multiple languages which means that only one language can be displayed at a time.
Great app, it integrates easily into our website & their support is really helpful & quick to respond.
Great app and amazing service, easy to install and does what it says. I would highly recommend this app.
Great app, awesome customer service, they were able to return my message quickly with solution immediately.
The app works great and is easy to use! Their customer service team is really helpful, highly recommended.
Great app with great customer service. I've finished setting up two important features on our site thanks to their developers. Quick response. willing to recommend to other founders
L'application fonctionne très bien et est très utile. Je n'ai jamais eu de problème, sauf une fois : l'application ne fonctionnait plus. Le support de l'app m'a répondu et corrigé le problème presque instantanément.
Takes a lot of work away with automatic stock alerts. Super quick support, we changed theme and Soutrik sorted the app straight away.
Wonderful app! We have been using this for two years with much success. Easy set-up and wonderful, responsive support staff. Highly recommended!
Great app, very easy to install, I needed some help fixing the font colour and the team responded and fixed my issue within a day.
Fantastic service and a very handy app addition to any store
Does everything I hoped it would. Only had one small issue when installing the app due to the theme that I'm using but their support desk was very fast in sorting it out for me. Definitely recommended.
This app is easy to set up withs shopify and it is great for allowing customers to use the notify when product back in stock feature. I also had help from the the team to set up a more customised button, I just asked them to set this up and it only took a few days. Great service, i would recommend.
The app was amazing and served what I need. The desk help was great too when I required assistance.
Love this app. Very useful and the developer always is quick to respond if we need help adding it to a new template.
The app is integrating well with our site. The support team has been very helpful with any questions we have regarding customizations. The reporting is also great. Thank you!
Anshu from the Swym support team was extremely helpful in the minor bugs I was seeing with this app on my site and product pages. He was patient and helped perfect the feature on my store, which I greatly appreciate! As for the app itself, it's a no-brainer to add so that you're not missing out of site visitors who have interest in an out-of-stock product. Great app!
I find this app super useful and it has driven sales. The support team is incredibly fast and helpful
This app is really helpful for my businnes, I have a handmade business and the itens are often out of stock. The support is also great! I´ve been a cliente for 2y now
This app is honestly awesome not only because of what it does which is super useful for us (constantly on preorder) but also because of how amazing the support is. I had an issue with the klayvio integration and they helped me fix it in a very smooth and kind way
Excelent app who offers great integrations with Shopify. Congrats to the support team who helped me solving lots of problems
We've been using the app for about 6 months now, and it's quite easy to configure, GREAT support, replies are very fast! Keep up the good work guys!
I needed a way to know which items/sizes my customers wanted to see back in stock and this app is perfect for that. I use the free option which allows me to have a subscription form for customers. I did struggle to add the code myself but i was able to chat to someone from the app and they very quickly got it sorted for me. I then also had a problem but again this was very quickly rectified by the team. Really impressed so far and hoping to invest in the paid version of the app to allow automated back in stock emails rather than doing them manually as soon as i can!
This app really helps my business increase its sales. Allowing customers to request when an out of stock product will be back in stock is amazing! The customer service is great as well.
Free version is quite basic but they have a very good support so
I'm going to try the paid version!
Amazing customer support!!! Issue fixed within an hour of emailing them...for FREE! Highly recommend!
We use this app on our website and have done for quite some time now. The staff at Swym answer any questions quickly and are very helpful.
A simple yet effective feature to add to my store. Easy to set up and the support was outstanding. The automation works very well which enables me to have no further manual work after the app was installed. Would highly recommend.
The support team for this app is incredible. They are extremely responsive and attentive. We were able to customize the app to match our site so the integration is flawless. We are beyond thrilled!
I wish I could give this 0 stars. I downloaded the app, customized my form and checked several sold out products on my website and none showed the form. I enabled and disabled, I read the form on "why my button is missing" apparently it happens so often they had to write a whole article on it. I basically wasted a lot of time trying to get their app to work when it should automatically work. Emailed them, they claimed the form was on my website and it was a "cache" issue. So I sent them several links to all my sold out products and said please screenshot me the form you see on your end. They finally admitted there was a problem and the form was not on there so they specially made the form work (shouldn't it already?!). So after all that the form is finally on my website. But now I go to test it. Entered my email into the box then made the product available and waited for the email that never came. Checked spam, waited a long time. Instead of endless emailing with them claiming it works again I just gave up and decided to write this review to warn others. Huge waste of my time, use another app!
A very good app to turn interested visitors into customers. The prices are a little too expensive for small online shops that are just starting out and do not yet have high sales. If the prices were better there would be a 5 star rating.
Everytime I try to use this app there is so sort of error! It hasn't worked for my store. and I've lost customers because of it
Support team is good, but this app is completely broken. We've used the paid version in the past with solid results, but the free version is not even functional. App metrics don't work, alerts requested number doesn't even match the number of subscribers shown, and worse of all, we can't even send emails to subscribers.
Great and quick Support Team happy with a Back in Stock APP is working perfect with my store my customer is very happy... Thank you so much!
Anshu and her team... always been a big help to our store. Every request we put in they solved and took care of. Wishlist plus and back in stock both are amazing apps.
Works quite good. Easy to use and it's kinf of effective. Also the support it's very very good. Glad with the app and the team behind.
Wow, what can I say? The support has been phenomenal and the team have gone out of their way to make the app suitable for my eCommerce site. The addition of this app, I am sure will be invaluable and I look forward to seeing the results. I would highly recommend this app.
happyangel.co.uk have used this to display a out of stock popup for alerts. Easy to install and use.
Easy to use and does the job. Really good customer service - quick and helpful follow up to my questions.
What I love most about this app is its very responsive customer support team! The issue I had (which turned out to be my fault) was diligently handled by the support team