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I'm happy with the customer service this team provides, quickly reacting and doing their best to solve the issue. The app itself could be more user friendly, could be more simple, but it does the job, which is most important
Was looking for a free 'back in stock' alert app and found this. It's pretty good for a free app and does the job and if any issues/questions the support team is super quick and helpful.
Very easy to use and set up the app. They also did some minor custom changes to our widget that helped with aesthetics at no charge!
It would be nice to be able to provide the option to customers if they would like to opt into our marketing emails or just receive back-in-stock emails.
Always quick to respond on live chat!
Just to be clear, this review is for the FREE version of the app. It is nice to be able to keep a list of requests to be notified when products are back in, within Shopify. It would be nice if the free version allowed for an automatic message to be sent to a customer. There is no way to remove a notification from the list once you have sent someone a "back in stock" email. My understanding is that these features are available with the paid version. I don't expect a free version to have all the functionality of a paid version, but in this case, I feel like they could provide a bit more.
Like it so far. Would prefer I get notified when someone asks to be notified about a product back in stock so I can reorder asap! Thanks!
Pretty great app. Not a whole to configure out of the box. Had some difficulties getting it connected to our Klaviyo marketing list - but Gopinath helped figure out the mystery and get us squared away. Great customer service :)
I just installed the Free version, so I haven't tested the paid version. But the support is really fast thanks!
Free version is quite basic but they have a very good support so
I'm going to try the paid version!
Nice app and nice staff. Is intuitive. But for downloading the information in a simple way you have to be PRO. As Free only gives you the archive in .csv and you can’t see the images. PRO is quite expensive.
we used this app when we suddenly developed high demand of a range of products. although it didn't work perfectly after download, the team at swym promptly fixed the issue