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This rating ONLY applies to the FREE version. Very suitable functionality for free version and excellent customer service - BiS was not working with the theme my site uses (Testament) and the BiS team went in and made some back end changes in my account or to the version running to ensure working functionality on my site. I didn't expect them to do this given my site uses the free version but they did, very impressed. I may, at a later date, upgrade to a paid version as there is much greater functionality that comes with the paid versions that would be helpful onsite, but the free version is a great starting point for a shop like mine. Would certainly recommend this app to other small shops with out of stock issues like mine.
Contacted them today and I can say, that they have a very responsive and helpful support. Thank you!
Very simple and easy to set up, I had an issue with placement of the button and customer service helped me out and took care of it immediately - very pleased!
I have just started using this app, so I’m not super familiar with it yet...but their customer service/support is awesome! They have been very fast at responding and answering all my questions. So far...I love it! I have it set up for a craft box I’m going to be launching and I’m able to get an email list going on the page, which will be very helpful when I go live with the product.
Amazing customer service - received an email just minutes after sending one and resolved my problem right away! Love the customization features and so great to see what my customers want us to bring back in stock. 10/10 recommend
Quick customer service. Nice dashboard. The form builder is very user friendly. Great app highly recommend.
This is a great app to collect emails when a product is out of stock. I like the way it sends an automatic alert as soon as inventory is replenished. It's definitely driving revenue without effort. A++!
This app is honestly awesome not only because of what it does which is super useful for us (constantly on preorder) but also because of how amazing the support is. I had an issue with the klayvio integration and they helped me fix it in a very smooth and kind way
This app has been so valuable to our business! Highly recommend. The customer service team is also extremely reliable and always helps solve any minor issues that come up. Very pleased with this app!
This app is great and allows my customers to let me know which items they want to see come back in stock! I run a retail shop and don’t automatically restock everything so it’s super helpful to know what people want to see come back. I use the free option so features are obviously limited but the support staff has been great! Very quick responses and very helpful in any question I’ve had (even with the free version). Would recommend!