Swym Back in Stock Alerts

Have just installed and the process was easy and any issues customer service was fast to respond and help with installation

I used this app so that customers could be notified when out-of-stock items were replenished. As I am using the free version my customer was not notified. I did not realise until I got a complaint from them. It should be made clearer when setting up the app that notifications are not automated on the free version. You have to manually go in and send the notification email. Once I did that it worked fine. Looks good on my website and integrates well.

Easy set up and amazing customer service. I was a little worried when I saw some of the things I wanted didn't seem to be out of the box. But the support team literally had all my requests answered in only a few hours (including changing font sizes, integrating with Klaviyo, and setting a threshold for sending alerts). It's been on my site for 24 hours and I have already collected 23 new customer emails! Super happy so far.

Had an issue loading the app. Swym team fixed it asap with no drama. It looks great on my site and it is exactly what I wanted. 100% recommend it. Great App.

It is too early for us to rate the app but would like to rate the service we have received in setting up our use of the Back In Stock Swym ap. They have been great so far. Thanks!

I'm puzzled over the many great reviews this app has received. This app was a headache from start to finish. The setup wasn't too smooth either, it didn't update changes I made and really wasn't intuitive. Ridiculously expensive for any valuable features, I couldn't even disable the email send outs on the 15 USD Starter plan. Support was slow, left me hanging for more than a week after which I noticed that they never helped with my issue.
It probably does what it promises on the Pro plan, but if I knew that the real cost would be 50USD a month I would have never touched it.

Great customer support: prompt and proactive response - solved my challenge in a matter of minutes!

I installed the app and used it for a couple of days now and I am very happy with the results.
When installing the app I needed a small tweak on the positioning of the pop up in my store and in less than 45min from writing to their customer service the developer wrote back with already a solution complemented.

Before you get this app make sure you don't have large store and make sure you are not rotating products in and out.

Otherwise, they will disconnect your store and tell you to sign up for a $99 a month plan.

I have just started using this app - but it is easy to set up, the customer service is great - and it has already earned us one sale in just 20 hours!