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Good app, customisation is limited but the support team is great on helping making adjustments if needed.
It works; a couple of customers have used the back-in-stock notification already.
I couldn't get the stock button on to our store, so I logged a request, which was sorted within a couple of days.
Great customer service and app so far.
We just added this app to our store on the basic free level and so far so good! Our customers use consistently when their fav product is out....helps us stay connected to our customers about product inventory! Support is very helpful and quick responses to our questions is excellent!
Thank you for your very kind words, we appreciate hearing from you. It's great to hear that customers are using the app, that's always the most satisfying part of it. Glad we were able to help :)
It is too early for us to rate the app but would like to rate the service we have received in setting up our use of the Back In Stock Swym ap. They have been great so far. Thanks!
Very easy to use and set up the app. They also did some minor custom changes to our widget that helped with aesthetics at no charge!
It would be nice to be able to provide the option to customers if they would like to opt into our marketing emails or just receive back-in-stock emails.
Always quick to respond on live chat!
Was looking for a free 'back in stock' alert app and found this. It's pretty good for a free app and does the job and if any issues/questions the support team is super quick and helpful.
It's worth noting that there are some features such as SMS notifications, disabling the "email me" button on select products, and customizing your email templates, that aren't listed in the plan comparison so you have no idea until you install the app that these features are only available on Pro plans and upwards. Having all of this information up front would have been helpful. On the Starter plan, you have very little control over the app. You can't even change the email text. Rather, you need to contact Support to do it, as well as for any other changes or customizations you would like to make. It would be nice if I were able to do more things myself. That being said, the app does what it's supposed to and the Support team is great. They're very helpful and have been able to implement all of my customizations, including making the email notification button match my shop's theme. I would still recommend this app, however, in order to receive the most value out of it I think you will want to look at the Pro plan and upwards (which comes at a significantly higher monthly cost than the Starter plan).
I'm happy with the customer service this team provides, quickly reacting and doing their best to solve the issue. The app itself could be more user friendly, could be more simple, but it does the job, which is most important
The app does a great job and fits in our design just smoothly due to the customizing options. To use another language than English the support has to be contacted to do the changes - but reaction is super-fast and the implementation also. Thanks a lot again and keep up the good work
This app helps with collecting emails when your items are out of stock, and automatically sends reminder emails the minute it is back in stock. The only reason it doesn't get 5 stars is that you cannot modify the layout and feel of the app, however the support team would help you with that in a jif. Not bad overall.
