Swym Back in Stock Alerts , 651 則評價
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Nice app. Great customer service.....................................................................
Great app for out of stock notifications. Really helpful customer service who assisted us in implementing the app on our store.
This app is perfect for add to waitlist for out of stock products! The integration onto my shopify store was seamless and quick and easy. Customer service helped me as soon as I messaged them and quickly helped me add a button and fixed everything for me. I highly recommend this app over the other apps for waitlist.
Some of the best customer service I've ever received. Sent support request, responded quickly, accessed our site, made the adjustments and sent a message back. You just don't always receive customer support like this. Very rare. Highly recommend not only for the beautiful, intuitive software, but for the excellent service.
Customer service is superb. They are so very helpful and quick to respond. However, BEWARE. Just as with many of the other third party apps that offer FREE services, once you begin using their apps, get ready to get hit with monthly RECURRING fees. Let me share an example, I just clarified with the developer that if I sign up for the monthly back in stock alerts to have the ample amount of monthly alerts needed, would I continue to be charged on a monthly basis if I no longer needed the alerts. Meaning, I have no out of stock items in my shop and therefore would not need the back in stock alerts. They responded saying that I would be billed monthly regardless until I opted to switch back to the free plan. This is how they get you. I am currently looking for another option but it appears all third party apps behave this way and is extremely unappealing to me.
Thank you for taking the time to leave us your review, and I am sorry to hear that you had a bad experience. The service that we provide is a subscription service very similar to all other subscription services where in you are charged for the usage of the application regardless of how much you have used the application. You are also charged for the service till the time you choose to downgrade your plan or you choose to uninstall our application. Our terms of service is very clear and we do not lock you into our service for any period of time. You have the option of uninstalling the product at any time so you don't get charged when you uninstall or downgrade to the free tier.
I have not had it long enough yet to be able to assess it fully, but it seems OK on first appearance. Thank you
The app was amazing and served what I need. The desk help was great too when I required assistance.
This is a great app. It does exactly what we need it to do and simple to use. Their support i s very helpful too.
I just added this app, but I am mostly impressed with the one on one help and service they provided to make sure that the app was working well with my shop's theme. When I first added it, it wasn't quite what I expected b/c it was interfering with my wishlist app. they quickly resolved the issue for me (I am so not tech savvy) and the site looks great. Now to see if my customers use it!!
A really great app that's simple to set up and is a great way of automatically letting customers know when stock is available! The team are really quick at responding and super helpful! Would definitely recommend :)