Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to notify customers about restocked items, leading to increased sales. It's praised for its easy setup, detailed analytics, and seamless integration with various themes and marketing apps. The customer service is highly regarded for its responsiveness and problem-solving skills. The app is also valued for automating orders, reducing administrative tasks, and tracking customer interest in out-of-stock products.

October 20, 2018

We have only been using this app for a short amount of time but so far its been great for recording customer details and being able to contact them when a product comes back in stock.

The team have been super responsive and helpful with assisting in making sure it looks completely right on our website.

Green Horse Online
Australia
About 1 month using the app
April 23, 2020

We just added this app to our store on the basic free level and so far so good! Our customers use consistently when their fav product is out....helps us stay connected to our customers about product inventory! Support is very helpful and quick responses to our questions is excellent!

The Natural Root
United States
About 1 month using the app
Swym Corporation replied May 2, 2020

Thank you for your very kind words, we appreciate hearing from you. It's great to hear that customers are using the app, that's always the most satisfying part of it. Glad we were able to help :)

March 19, 2021

The app does a great job and fits in our design just smoothly due to the customizing options. To use another language than English the support has to be contacted to do the changes - but reaction is super-fast and the implementation also. Thanks a lot again and keep up the good work

nomadi
Germany
29 days using the app
July 23, 2020

I used this app to create alerting program. It's very functional and the customer care was available all the time.

BY CHARLOT
France
29 days using the app
August 15, 2018

Had some problems setting up the app, it didn't show the way it was supposed to, however, customer service is excellent and fixed it up in a jiffy

Stoorla
Finland
27 days using the app
June 23, 2020

Está bien en general, y el servicio de atención al cliente es bastante efectivo y rápido, pero creo que le falta mejorar en cuanto a diseño y personalización de éste.

Now or Never Jewelry
Spain
25 days using the app
July 14, 2019

I used this app so that customers could be notified when out-of-stock items were replenished. As I am using the free version my customer was not notified. I did not realise until I got a complaint from them. It should be made clearer when setting up the app that notifications are not automated on the free version. You have to manually go in and send the notification email. Once I did that it worked fine. Looks good on my website and integrates well.

MSE
Australia
24 days using the app
March 28, 2023

It is too early for us to rate the app but would like to rate the service we have received in setting up our use of the Back In Stock Swym ap. They have been great so far. Thanks!

shop.deervalley.com
United States
23 days using the app
May 27, 2020

We didn't want to lose customers when products were out of stock. This is so nice to have on our site. I also had a question for support and they were quick to respond, friendly, and helpful!

Monster Buck Supply
United States
15 days using the app
June 6, 2018

Sharp and easy to use. Technical support is quick, accessible and everything is fixed within 24 hours.

Shopcolori
Canada
5 days using the app