Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to notify customers about restocked items, leading to increased sales. It's praised for its easy setup, detailed analytics, and seamless integration with various themes and marketing apps. The customer service is highly regarded for its responsiveness and problem-solving skills. The app is also valued for automating orders, reducing administrative tasks, and tracking customer interest in out-of-stock products.

Edited June 29, 2021

So far so good. A configuration error caused the app to not work for the first month. After watching it and setting up test I noticed that the stock status was not updating properly. Contacted support and after a couple of days it looks to be working properly and I have received the back in stock notifications. Pros, We have about 8000 SKUS and the reporting is good and is allowing me to see what out of stock products our clients are interested in. Inventory is an issue after the China Virus so it is nice to see what Inventory I should be pushing for. Currently I am seeing that a lot of the same people are requesting to be notified about multiple products. Would I recommend this app? Yes, the price looks to be about right and it is working as advertised. Cons, Being pestered by support multiple times to write a review.

Atlanta Hobby
United States
3 months using the app
June 23, 2017

So far this app is doing exactly what I needed it to do. I have inventory levels that fluctuate a lot, and products go out of stock often. Instead of showing my customers a 404 page or a simple "Out of Stock" message, with this app I can bring them back when the item is back in stock - brilliant!

I have to say too, Nisha and the whole team at Swym are incredible. I had some design tweaks to do and not only were they quick, they are extremely personable - that goes a long way in my books. Kudos to you for providing a great experience all around!

Garibaldi General
Canada
3 months using the app
January 23, 2018

Their support was incredibly friendly and helpful when I was having an issue with the application!

Stardust Findings
United States
3 months using the app
November 7, 2018

Awesome app so far. The functionality on the free level is good considering I am not paying anything so if I upgraded I am sure it would be even better. The app support team have helped me with any issues I had and integrated the app perfectly. They helped with putting the 'notify me' widget on my product pages and to ensure it only shows on product list page when all variants are out of stock. So happy I even installed their Wishlist app which they were great with also.

For All Our Pets
Australia
3 months using the app
July 14, 2017

Works perfectly and a must for all stores. I requested the widget button to be moved, and within minutes they changed it to a perfect position. Excellent customer service and great app. Top work.

Pasticcini
United Kingdom
3 months using the app
October 16, 2020

The app was simple to set up and looks great on our store. It's exactly what we needed just before the busy Christmas period. Really impressed by the level of support that the dev's have given, too.

Kids Car Sales
Australia
3 months using the app
Edited February 1, 2021

The support team for this app is incredible. They are extremely responsive and attentive. We were able to customize the app to match our site so the integration is flawless. We are beyond thrilled!

fors
Canada
3 months using the app
December 6, 2021

Great app with great customer service. I've finished setting up two important features on our site thanks to their developers. Quick response. willing to recommend to other founders

The Daebak Company
United States
3 months using the app
January 18, 2019

I am very happy with this app but even happier with the quick response time from Suman when I had support questions. The app integrated well but there were some additional features that I wanted to implement which required more technical expertise. The email exchange went well and all my concerns were answered promptly. This is definitely a company that I like to have working with me. Thank you to Suman and your team for the excellent work.

CycloneFPV.com
United States
3 months using the app
December 18, 2018

This application is working well on my products page and looks great with my theme's store. When I reached out to them with a question, they responded that same day and were extremely helpful and helped me make the changes needed. I highly recommend this application!

Tika Peek
United States
3 months using the app