Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to notify customers about restocked items, leading to increased sales. It's praised for its easy setup, detailed analytics, and seamless integration with various themes and marketing apps. The customer service is highly regarded for its responsiveness and problem-solving skills. The app is also valued for automating orders, reducing administrative tasks, and tracking customer interest in out-of-stock products.

June 7, 2017

Really responsive support team - they were able to troubleshoot my issue immediately and most importantly followed up afterwards. Definitely recommended.

Soplay
United Kingdom
About 2 months using the app
February 3, 2021

Really great app, so easy to use and extremely useful. Customer service is amazing, their team are very quick to respond to any issues I had. Highly recommend to anyone.

Silk Beauty Collection
United Kingdom
About 2 months using the app
March 1, 2019

Simple app that gets the job done. This is a great app if you want in stock alerts and customer service is fast and very helpful.

Kawaiian World
United States
About 1 month using the app
August 2, 2021

Back in Stock is easy to install and customize, looks great on the product, and works smoothly to automatically send emails to customers. Support is very fast and effective.

Aesthetics International
United States
About 1 month using the app
July 27, 2020

I kept having issues with the app, but Gopinath did not stop working on it until it worked on my store. I really appreciate it. Awesome customer service and great app!

Washi Tape Australia
Australia
About 1 month using the app
June 15, 2018

This is a highly useful App and the quality of Swym's customer service is unrivaled. Thanks y'all!

Randi Jo Fabrications
United States
About 1 month using the app
September 12, 2017

I absolutely love this app, it is really useful. I have used it on my site for when Customers want to be automatically notified when an item is back in stock in their size and they can also add it to their wishlist. You can see it here in action - https://fashion-favourites.com/collections/work/products/elegant-contrast-floral-print-patchwork-a-line-dress - pick a size that is out of stock and you will see what happens on the product page. It is really cool and the options in the backend are awesome as well. Highly recommended. Thank you guys, brilliant!

Fashion Favourites
Australia
About 1 month using the app
May 1, 2022

All good so far. Great customer service. Good help in the beginning. minimum 100 characterssssssssssssss.

BINS AND BOXES
Switzerland
About 1 month using the app
September 10, 2018

The best customer service I have ever experienced! Product is really great! First I thought I couldn't use it because I'm very picky about the design on my page, but customer service helped me and changed the design until I was happy. And this is even on the free part of the app. I can def recommend!

Lemonsuite
Denmark
About 1 month using the app
October 25, 2019

Installed the app to keep track of demand for out of stock products which is does perfectly. I had some issues getting it set up and running with my theme but the support team are ON THE BALL with helping, even adjusting the app on their end so that it would work exactly how I wanted it to with my store.

Drum&BassArena
United Kingdom
About 1 month using the app