Wati: WA Chat & Abandoned Cart

On the backend, data management is finally simple. Customer segmentation, which used to feel overwhelming, is now clear and easy to handle. WATI also streamlined our order confirmations, so we’re no longer chasing manual follow-ups. Most importantly, it helped us recover revenue we were losing from abandoned carts, and we saw the lift in conversions almost immediately.

WATI stopped us from leaving money on the table with abandoned carts. The lift in conversions was visible right away. It also sorted out our order confirmations, so we aren't chasing manual tasks anymore. On the backend, the data management is finally simple—segmenting customers used to feel overwhelming, but now it’s just structured and easy.

Excellent experience with WATI! The integration with our Shopify store is seamless, and the WhatsApp Chat & Abandoned Cart features have helped us increase customer engagement and recover more sales. The dashboard is easy to use, automation works perfectly, and customer support is responsive. Highly recommended for any business looking to grow through WhatsApp marketing.

WATI did the heavy lifting for our abandoned carts, and the conversion rates actually moved. Order confirmations aren't a manual grind anymore; they just run. It also finally brought some sanity to our database. Segmenting is simple now, not a mess.

I started using this app and set up was very easy, also app seems very good and how it has already started reaching out to my abandoned checkouts and order confirmations, its a must have!!

I’ve had a great experience using Wati. The platform is smooth, easy to use, and very reliable. Customer support is quick and helpful whenever I need anything. Overall, it has made my communication workflow much easier. Highly recommended!

Good product and service

I am using this app for my business, its very helpful it send order confirmation, dispatch, delivered as well as abandoned cart messages to my customers, dashboard is super easy to access and whatsapp remarketing is highly effective here

We’ve been using Wati with Shopify for our brand Koi Water Hyderabad, and it’s been a complete game-changer for our customer communication and sales process.

We use Wati’s WhatsApp API to handle order updates, automate responses, and run sales campaigns directly from WhatsApp. The integration with Shopify makes it super easy to track and message customers right after checkout, and the automation saves us hours every day.

The broadcast and chatbot features are excellent — we use them to promote new koi food offers, send reminders, and answer product queries instantly. The dashboard is clean, and the support team is very responsive and helpful whenever we need assistance.

Highly recommended for any eCommerce brand that wants to improve customer engagement and boost conversions through WhatsApp.

Wati has become a core part of our customer service and marketing at Koi Water Hyderabad!

Hi, i've been using this app from a long time on my store it is very useful interms of cart recovery, sending ordering confirmation and everything else