Wati: WA Chat & Abandoned Cart
- Pricing
-
Free to install
- Rating
- 4.0 (125)
- Developer
- WATI: WhatsApp Team Inbox
Featured images gallery
Recover Abandoned Carts and Improve Customer Service with Wati
Wati helps you recover abandoned carts and boost sales with WA API tools. Use WA broadcasts, no-code chatbots, and delivery reminders to enhance your sales, support, and marketing. Confirm orders via WA to reduce return rates and automate order updates for better customer service. Manage chats efficiently with a shared team inbox and build trust with a WA Green Tick.
- Recover carts, confirm orders, and send updates with WA notifications.
- Set up auto-replies and send personalized messages to your customers.
- Showcase products efficiently through the WhatsApp Catalog.
- Improve customer service with our shared team inbox.
- Increase engagement using customizable WA chat widgets.
Languages
English
Works with
- Checkout
- Facebook Ads
- Google Sheets
- Hubspot CRM
- Woocommerce
- Zapier
- Zoho CRM
Categories
Cart recovery
Display options
Real-time messaging
Automated responses
Customization
Pricing
Starter
Free to install
Free to install | Team Inbox & WA Broadcast features requires subscription to WATI
Features
- WA chat
- Abandoned Cart Recovery
- COD order verification
- Order Confirmation, Shipment messages
- Welcome/Recover cart Opt-in pop ups
Growth
$59 / month
Features
- Everything in Starter, plus:
- Zero-fee WA setup
- Omnichannel inbox
- Standard promotions
- Acquire leads
- 15k Broadcasts/month
Pro
$119 / month
Features
- Everything in Growth, plus:
- Auto-qualify leads
- Boost conversion
- Optimize Campaigns
- AI Automation
- Drive Shopify sales
- Unlimited Broadcasts
Business
$279 / month
Features
- Everything in Pro, plus:
- Broadcast ROI feature
- Best-in-class ROI
- Run teams smoothly
- Dedicated Customer Success Manager
- Enhance privacy & compliance
- Unlimited Broadcasts, Volume discounts
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (125)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants praise this app for enhancing customer communication and engagement, aiding in sales recovery and conversion rates. Key features like WhatsApp API integration, automated messaging, and broadcasts are valued for seamless order updates and personalized campaigns. The app's user-friendly interface, easy setup, and reliable performance are appreciated, along with responsive customer support. Its seamless Shopify integration and real-time communication capabilities boost business operations and marketing strategies with valuable analytics.
On the backend, data management is finally simple. Customer segmentation, which used to feel overwhelming, is now clear and easy to handle. WATI also streamlined our order confirmations, so we’re no longer chasing manual follow-ups. Most importantly, it helped us recover revenue we were losing from abandoned carts, and we saw the lift in conversions almost immediately.
Hi there,
Thank you for the amazing review!
We’re glad to hear WATI has simplified your data management and segmentation, while also driving real results with order automation and abandoned cart recovery. It’s great to know you’re seeing a quick impact on conversions.
We’re always here if you need anything further! Thank you for the amazing review!
We’re glad to hear WATI has simplified your data management and segmentation, while also driving real results with order automation and abandoned cart recovery. It’s great to know you’re seeing a quick impact on conversions.
We’re always here if you need anything further! 💚
Team Wati
Never recommend with them, worst support, Almost taking charges around lack still hidden charges. Trial Period for just 7 days, rather to use Kwik at least have better support, faster resolution.
Hi there,
We’re really sorry to hear about your experience and appreciate you taking the time to share this feedback.
We’d like to better understand the concerns you’ve faced and work towards resolving them as quickly as possible.
Could you please reach out to us at Shirish@wati.io? I’ll personally ensure your case is looked into with priority.
Thank you for bringing this to our attention. We’d truly value the opportunity to make this right.
- Shirish, from Wati
WATI stopped us from leaving money on the table with abandoned carts. The lift in conversions was visible right away. It also sorted out our order confirmations, so we aren't chasing manual tasks anymore. On the backend, the data management is finally simple—segmenting customers used to feel overwhelming, but now it’s just structured and easy.
Hi there,
Thank you for the 5-star review! We’re glad to hear WATI is helping you recover abandoned carts, boost conversions, and simplify your workflows.
Appreciate you sharing your experience. We are excited to keep supporting your growth! 🚀
- Team Wati
Support
App support provided by WATI: WhatsApp Team Inbox.
Resources
Developer
Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK
Launched
September 11, 2020
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