Wati: WA Chat & Abandoned Cart

Wati: WA Chat & Abandoned Cart

Pricing
Free to install
Rating
3.9 (126)

Recover Abandoned Carts and Improve Customer Service with Wati

Wati helps you recover abandoned carts and boost sales with WA API tools. Use WA broadcasts, no-code chatbots, and delivery reminders to enhance your sales, support, and marketing. Confirm orders via WA to reduce return rates and automate order updates for better customer service. Manage chats efficiently with a shared team inbox and build trust with a WA Green Tick.

Wati helps you recover abandoned carts and boost sales with WA API tools. Use WA broadcasts, no-code chatbots, and delivery reminders to enhance your sales, support, and marketing. Confirm orders via WA to reduce return rates and automate order updates for better customer service. Manage chats efficiently with a shared team inbox and build trust with a WA Green Tick. more
  • Recover carts, confirm orders, and send updates with WA notifications.
  • Set up auto-replies and send personalized messages to your customers.
  • Showcase products efficiently through the WhatsApp Catalog.
  • Improve customer service with our shared team inbox.
  • Increase engagement using customizable WA chat widgets.

Languages

English

Works with

  • Facebook Ads
  • Google Sheets
  • Hubspot CRM
  • Woocommerce
  • Zapier
  • Zoho CRM

Categories

Pricing

Starter

Free to install

Free to install | Team Inbox & WA Broadcast features requires subscription to WATI

Features

  • WA chat
  • Abandoned Cart Recovery
  • COD order verification
  • Order Confirmation, Shipment messages
  • Welcome/Recover cart Opt-in pop ups

Growth

$59 / month

Features

  • Everything in Starter, plus:
  • Zero-fee WA setup
  • Omnichannel inbox
  • Standard promotions
  • Acquire leads
  • 15k Broadcasts/month

Pro

$119 / month

Features

  • Everything in Growth, plus:
  • Auto-qualify leads
  • Boost conversion
  • Optimize Campaigns
  • AI Automation
  • Drive Shopify sales
  • Unlimited Broadcasts

Business

$279 / month

Features

  • Everything in Pro, plus:
  • Broadcast ROI feature
  • Best-in-class ROI
  • Run teams smoothly
  • Dedicated Customer Success Manager
  • Enhance privacy & compliance
  • Unlimited Broadcasts, Volume discounts

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (126)

Overall rating
3.9
Counts per rating level
  • 72% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
February 24, 2026

On the backend, data management is finally simple. Customer segmentation, which used to feel overwhelming, is now clear and easy to handle. WATI also streamlined our order confirmations, so we’re no longer chasing manual follow-ups. Most importantly, it helped us recover revenue we were losing from abandoned carts, and we saw the lift in conversions almost immediately.

iPlanet APP Digital
India
Over 2 years using the app
April 7, 2026

Never recommend with them, worst support, Almost taking charges around lack still hidden charges. Trial Period for just 7 days, rather to use Kwik at least have better support, faster resolution.

NiceG
India
About 1 month using the app
February 10, 2026

WATI stopped us from leaving money on the table with abandoned carts. The lift in conversions was visible right away. It also sorted out our order confirmations, so we aren't chasing manual tasks anymore. On the backend, the data management is finally simple—segmenting customers used to feel overwhelming, but now it’s just structured and easy.

Crank1performance
India
3 months using the app

Support

App support provided by WATI: WhatsApp Team Inbox.

Developer

WATI: WhatsApp Team Inbox

Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK

Launched

September 11, 2020

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