Sync to Wave

Hi there! I'm really sorry to hear you’re experiencing issues. We received your support email, but it didn’t include any details about what wasn’t working. We have reached out several times for clarification but unfortunately didn’t hear back. We’d really like to help you and make it right - could you please email us with a bit more information so we can sort this out for you?

Thank you for taking the time to review our app. For clarity to others reading this review, unfortunately there was a delay of a few days in getting back to your email due to the New Year's weekend and public holidays. My sincere apologies for that! We have responded to your question via email, together with a generous free trial extension offer. Please let me know if you haven't received it.

In regards to the app "only synced basic transactions" - we currently support the synchronisation of all Shopify orders (including historical orders), customers, and payouts. We are always looking for ways to improve our customer experience, so if there are any additional transactions you would like to see, we are very keen to listen.

I hope everything is well for you and the team at Blue Goose Farms and please let me know if our team can help you with anything!