Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 17% of ratings are 1 stars
March 1, 2023

For over a month I have sent multiple emails about a defective product received by customer. I have emailed and used their in app contact. They never respond. Shopify should remove this app immediately. Worst customer service.

It Is All You Want
United States
Almost 5 years using the app
November 20, 2022

Very poor customer service, I sent 5 messages to follow up on the delays of orders but have not received any response. I received a lot of complaints from Customers on poor product quality, so I finally decided to removed all their products from my store.

Shalom Apparel
About 4 years using the app
November 28, 2022

I am not sure what's going on with this company, but I have been using them for about 5 years, and lately, they have stopped responding to emails and customer issues. No response on missing or lost packages or any other customer service issues. Will have to remove all the listings that are with this app on my store.

Jill 'n Jacks
United States
Over 4 years using the app
July 26, 2023

Support no reply after almost a month. I recently had a terrible experience with a company's customer service. I reached out for help and didn't receive a reply for a month! It's disappointing because I remember they had great customer service a few years ago, but now it's definitely a thumbs-down from me.

Rottweilers Shop
United States
Almost 3 years using the app
May 12, 2019

I really enjoy the help, and information given by WC Fulfillment, there site is filled with useful tools and information it’s a great app for beginners and the Facebook group really gives it a community feel. Probably one of the most helpful and knowledgeable Print on demand sites

Starry Meadows
United States
Over 3 years using the app
January 7, 2019

Good app for newbie but needs to improve for woocommerce version. Good app for newbie but needs to improve for woocommerce version.

Fami stores
Almost 3 years using the app
November 25, 2018

Great app... Can't wait for more options. I have been selling these items for a while no. No complaints about quality. Thanks

Bigupstar’s Shop
United States
About 2 years using the app
September 16, 2018

I would give this APp a 5 star if only the product would arrive in less than 2 weeks. But my test order took over 3 weeks. No as bad but most clients will reach a slight desperate point and start reaching out for their order status. If this is resolved, This is going to be my #1 and only APP for our PSD products.

BabyHiccups - Fashion Rompers and Jumpsuits For The Modern Baby
United States
Almost 2 years using the app
March 16, 2019

Quality is good, getting better with time. Shipping times can vary. Prices keep going up but customer service is phenomenal. Overall pretty happy.

United States
About 1 year using the app
Edited January 9, 2020

Had a few snags but customer service really followed thru to help us out. Great app and features. Awesome mockups and video services. Customizable like no other AOP app out right now. I highly suggest shipping DHL to solve all our problems. USPS too slow for this service.

United States
6 months using the app